BSNL FIRST MONTH BILL HELP!

[Blackstar]

I changed my plan through selfcare portal after 4 days of getting connection because my vender refused to provide 599 Plan. I was billed

 

[shashankb]

In which part are you confused about?

 

[varkey]

@Blackstar Could you please share the full billed amount as well?

 

[shashankb]

I wonder when will BSNL start sending a simple everyone understandable bill just like everyone else
No one:
Literally no one :
BSNL - puts Mary Kom on a bill for promotions

 

[Roy]

Termination charges is "fibre basic plus" security deposit ?

 

[Blackstar]

In which part are you confused about?

Termination Charges of 692 INR

 

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[Blackstar]

@Blackstar Could you please share the full billed amount as well?

 

[shashankb]

Did you have a DSL connection before ?

 

[varkey]

Couple of issues

1. The deposit should be 599 for fibre basic plus
2. The termination charges doesn't make sense
3. Installation charge is not mentioned, maybe its waived

I'd suggest reaching out to BSNL.

 

[Blackstar]

Did you have a DSL connection before ?

This was a new connection everything was paid before, first bill should contain Security and usage charges but plan was changes after 3 days of getting connection but now they have added termination charges for changing the plan (As I think) but there is nowhere mention of termination charges what it is. Now whom should I contact?
Thanks