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Deleted member 69285
Hi,
I am from Pune and at my uncles place we applied for BSNL fiber internet. They said we will have to pay 5.5K as router charges and its compulsory. They wont provide ONT so that we can later plug our own router to it. We must buy their whatever ONT WiFi router device as such.
The thing is it's been 3 weeks since we applied and they are not coming for the installation at all. Some vendor just laid the fiber cable that's it. There's no sign of actual installation or configuration yet.
We are in touch with their area manager but he gives false reasons everytime. Finally it's proven the fact that govt organization is govt organization and they do not care of customers time, urgency or any other requirement. We don't know how to cancel the collection now after form has been filled.
At the time of application they promised that they will set up everything in just 4 - 5 days. I am sharing my experience so that other prospective internet buyers may make a better informed decision. I understand all ISP have their monopoly but still think private players are bit better. At least they are prompt in setting up the connection.
Whether BSNL connection shall be stable or not, if we really get 100Mbps or not is a distant dream for now. Connection itself is not in place.
I am from Pune and at my uncles place we applied for BSNL fiber internet. They said we will have to pay 5.5K as router charges and its compulsory. They wont provide ONT so that we can later plug our own router to it. We must buy their whatever ONT WiFi router device as such.
The thing is it's been 3 weeks since we applied and they are not coming for the installation at all. Some vendor just laid the fiber cable that's it. There's no sign of actual installation or configuration yet.
We are in touch with their area manager but he gives false reasons everytime. Finally it's proven the fact that govt organization is govt organization and they do not care of customers time, urgency or any other requirement. We don't know how to cancel the collection now after form has been filled.
At the time of application they promised that they will set up everything in just 4 - 5 days. I am sharing my experience so that other prospective internet buyers may make a better informed decision. I understand all ISP have their monopoly but still think private players are bit better. At least they are prompt in setting up the connection.
Whether BSNL connection shall be stable or not, if we really get 100Mbps or not is a distant dream for now. Connection itself is not in place.