BSNL regularized the Fibre Basic 449 plan

[Sushubh]

heh. in my case, bsnl exchange is closer to my place than nearest post office. such is the state of india post in gurgaon.

 

[eeepurushoth]

LCO we dont have option to change customers plan.. there is an option in the FMS portal.. but upto now its not working.

 

[vidhun]

Mail means postal? Or will email from registered email address work?

Obviously, I meant e-mail bro. Who will send a postal request for an "internet" plan change?

 

[pillaicha]

@vidhun Which circle are you? Have you ever got a plan changed or services modified through an email?

 

[vidhun]

Which circle are you? Have you ever got a plan changed or services modified through an email?

Kerala circle. Yes. I changed my plan from 599 fibre basic plus to 449 fibre basic plan. E-mailed my nearest exchange and they were prompt in processing my request. Within 2 hours of request, they changed my plan.

 

[vidhun]

LCO we dont have option to change customers plan.. there is an option in the FMS portal.. but upto now its not working.

Customers themselves can upgrade their plans via selfcare, but there is no option to downgrade.

 

[Trex]

What details the required? To change plan

 

[vidhun]

What details the required? To change plan

Your current plan, the plan to which you wish to change, phone number.