BSNL to outsource customer care!!!

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tweaknut

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BSNL to outsource customer care :thumbsup:

BSNL catches up with peers, outsources customer care

BSNL has now decided to outsource its customer-care requirements to private call centres. The telecom giant has already invited bids for setting up and managing its BPO operations that will cover over 17-million customers across the four southern states, as per a notification on its website.

Read More at Times of India
 
^ that doesn't mean only southern states need that better customer care!

Yeah you are right :p perhaps south peoples are complaining more than others or more problems in south :huh::huh:
 
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