BSNL to outsource customer care :thumbsup:
BSNL catches up with peers, outsources customer care
BSNL has now decided to outsource its customer-care requirements to private call centres. The telecom giant has already invited bids for setting up and managing its BPO operations that will cover over 17-million customers across the four southern states, as per a notification on its website.
Read More at Times of India
BSNL catches up with peers, outsources customer care
BSNL has now decided to outsource its customer-care requirements to private call centres. The telecom giant has already invited bids for setting up and managing its BPO operations that will cover over 17-million customers across the four southern states, as per a notification on its website.
Read More at Times of India