BSNL woes continue after transfer from P2 to P3 server

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gspal

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BSNL 500Combo 256kbps-2mbps-1.5GB Usage
In Lucknow those having P2 connections and in the areas coming under GSP Exchange like our Eldeco Colony on Raibareily Road are being shifted to a P3 server due to frequent cable faults in connection to the P2 server. What the "sob" SDO of the GSP Exch states is that he is providing first aid to subscribers like me who had been complaining of broadband disconnection for 7 full days due to frequent cable getting cut; this time it was at Charbagh, then VIP Road, and then right under the nose of the GSP exchange itself. Our connection too was shifted to a P3 server on the night of last Saturday, April 10, 2010, which I believe is a notorious shit server originating from Chandigarh while P2 originates from Bangalore. There has been no change in the external modem/router originally provided by BSNL. I am yet using the Huwaei Type II modem purchased from BSNL while taking broadband connection in November 2006. However, now whenever I start my Firefox 3.6 browser I am always redirected to OpenDNS where I am asked to download a Self Care Software meant for UTStarcom, Nokia Siemens, and ZTE Modems. Though on my firefox browser this site OpenDNS has been blocked, it yet tries to redirect the browser home page to it and thereby the browser freezes until I click at the home page on the Menu Bar. I think that the P3 broadband connection searches in my computer for the Self Care Software and on not finding the same it attempts to redirect my browser to the same. What am I to do as I have been told by the SDO of GSP exchange that the said software is not for my modem/router?

Now my IP address starts with 117 while earlier it started with 59. However, this transfer has not ended my woes with BSNL's wireline broadband. I find the P3 connection to be always hiccuping and becoming dead quite often with the ADSL light on the modem going off every now and then. I work from home as a medical transcriber and you could understand my predicament while on an online platform or searching on the net.

Earlier I could see my online usage but not now.

There is also some problem with checking your telephone bill online which I have not been able to do for some months now. Whenever I go to make payments at the BSNL telephone exchange at G Block LDA or Dilkusha I come back holding only the receipt as the duplicate bill is not given because their printers are nonfunctional. I rarely get the bill by post. If I attempt to check any pending bills at 1500, I find that they yet to want me to pay for February and March 2010 bills when the same has been paid and I hold the receipts. They had been talking of some software upgrade for the last six months and there seems to be some goofup.:huh:

TATA and Sify are worse services while AirTel is not available in Eldeco Colony where I live. Taking one of those fancy pendrive wireless broadbands of Reliance or TATA or now Virgin are beyond my means when works out the cost and benefit of such connections towards earnings.

When I asked the SDO to put me back to the P2 server once the cable faults are repaired, his reply was that it would not be possible as it takes up to 30 minutes for each connection to be physically transferred from one server to another at the exchange. And that all new connections are via the so called P3 server. What to do? Publish this crap of BSNL in the TOI, Lucknow edition? Or file a complaint in the Consumers Court? I have no idea as to what their NIB is really upto. Please help.:wall:
 
Did you mean - P2 network to MP Network. I am also facing similar problem in Bangalore. Check my thread, which is still not having any resolution...


I have logged a complaint which is Under Progress...

One more thing... In this forum, when you paste Motive BSNL Website link, it automatically shows under a OpenDNS text.. Did you notice this?

I am still awaiting a proper explanation from some senior Technical BSNL employee who can understand our problem and respond on this Motive BSNL website redirection issue.
 
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Narender ji that may be fine in Raipur. However, here in Lucknow after registering at http://selfcare.ndc.bsnl.co.in/irj/portal, (SAP NetWeaver Portal) via http://www.upe.bsnl.co.in you see nothing working on the displayed screen. The UP East site states that one would be able to see their telephone bills online for last six months (those by post are rarely received and that at telephone exchanges rarely gotten as either their server is down or their printer is dysfunctional) and one could see one's usage which I have yet to see. When you click at anything after logging in at the selfcare portal you only get a whole list of errors regardless of whether you are using IE6 or FireFox 3.6. On top of that every now and then BSNL is trying to impose their useless big software via www.motive.bsnl.co.in/ which is supposed to be for BSNL,Karnataka.. which does not cover Huwaei modems that BSNL had sold to me when I took BB connection in November 2006. You get the message Narender ji that that is how BSNL (Bharat ke sabse nikamme log) operate in the capital of UP (ulta pradesh). BSNL U.P. is only second to the woes of the people of U.P. The first one is UP State Electricity Board which keeps increasing rate of power consumption for all (including domestic) in direct relation with increasing power theft, transmission losses, poor maintenance of transformers, etc.
 
@Narendra - OpenDNS website does not exist for me. Does this work for you?

BSNL should be sued by Software Vendors - because with the Software Download on their website, they are also shipping the Microsoft Java which had lost its case against Sun Java many years back.

@gspal - I liked the BSNL full-form :) LOL
 
:readtherules:Hey

U please to your area head officer only ask him , is the new SAP software is working in department or older one for Billing may be they call it "CDR -System " older one is DOTSOFT , If new is Installed you can find out the website in our state the site is Loading Portal... bu it different in ur division bz of North -South, East -West ZONE you ask in exhange.............or higher level directly as in BSNL it legal to go to GM , DGM , D.Es they deals
 
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