If someone wants to know what shoddy BSNL service is, one should get a connection from Calcutta Telephones. My phone with a BB plan for which I pay Rs.3000+ per month, goes out of order every now and then.
With a little rain, the connection snaps. That is due to the way the distribution box is maintained - no cover, all the connections exposed to rain water getting frequently rusted and consequently losing connectivity.
If you have the bad luck of having a dead phone just before a holiday, you can be very sure of getting an opportunity of testing your patience until the holiday season is over. For example, my telephone went silent on 5th July in the evening, and I shall be a fool to expect to be happy before 8th. Senior officials, in stead of trying to improve the situation, are known to advise complainants to "get used to living in Kolkata".
With a little rain, the connection snaps. That is due to the way the distribution box is maintained - no cover, all the connections exposed to rain water getting frequently rusted and consequently losing connectivity.
If you have the bad luck of having a dead phone just before a holiday, you can be very sure of getting an opportunity of testing your patience until the holiday season is over. For example, my telephone went silent on 5th July in the evening, and I shall be a fool to expect to be happy before 8th. Senior officials, in stead of trying to improve the situation, are known to advise complainants to "get used to living in Kolkata".