hackerbybirth
Newbie
Hi all, during the month of November 2009 I moved from plan Home-750 to Home-1350 but when I checked the bill for the month of October, I was surprised to see that I had to pay somewhere around Rs.2400!!. I investigated and found that this sum included 750 (charges for that month) and 1350 (Safety deposit) + taxes, as I had moved from a lower plan to a higher plan.
In my earlier post, where I had expressed the same grief, I was told that the security deposit amount SHOULD get adjusted in the subsequent bills, but there are 90% changes that it wont!! and I must say that it has literally happened!!, its been almost a month now that I have downgraded to the lower plan and the security deposit has not been refunded (in the bill for the month of January).
Well, there is still hope for me, as the last bill I received was for January 2010, when I was still using Home 1350 plan, which I subsequently discontinued in the month of Feb. So positively if there is any thing called as the 'refunding of Security deposit' thing, then it should happen in the bill for the month of Feb, which I will be receiving in the due course of time, probably at the end of March.
Well if it happens, its great for me!! and if doesn't, then I would have to take the next BIG step of writing to the AOTR for the Bill correction and refund. I would like to know the process of asking for the refund amount. So, if anybody has claimed the refund amount via AOTR, then please guide me with the detailed steps. If I am expected to write a formal letter, then I would need the format of the letter please.
Please check the screenshot below.
http://i49.tinypic.com/ehhv1t.jpg
Thanks
Naveed
In my earlier post, where I had expressed the same grief, I was told that the security deposit amount SHOULD get adjusted in the subsequent bills, but there are 90% changes that it wont!! and I must say that it has literally happened!!, its been almost a month now that I have downgraded to the lower plan and the security deposit has not been refunded (in the bill for the month of January).
Well, there is still hope for me, as the last bill I received was for January 2010, when I was still using Home 1350 plan, which I subsequently discontinued in the month of Feb. So positively if there is any thing called as the 'refunding of Security deposit' thing, then it should happen in the bill for the month of Feb, which I will be receiving in the due course of time, probably at the end of March.
Well if it happens, its great for me!! and if doesn't, then I would have to take the next BIG step of writing to the AOTR for the Bill correction and refund. I would like to know the process of asking for the refund amount. So, if anybody has claimed the refund amount via AOTR, then please guide me with the detailed steps. If I am expected to write a formal letter, then I would need the format of the letter please.
Please check the screenshot below.
http://i49.tinypic.com/ehhv1t.jpg
Thanks
Naveed
