Dell customer service

[netzone]

I must wait for atleast 15 to 30 minutes in the phone before Dell people can talk to me, very horrible

 

[Deleted member 7160]

This is the case with many service providers..cant help.. :wall:

 

[Dushie]

Dell is hell .... guess the saying is true ...

 

[vebk]

Thanks for the "News."

 

[Sushubh]

i have made three calls to Dell for customer support purposes. all the three times i got connected pretty fast.

 

[Motorazor143]

yeah r on the slower side..if u r calling em to order a computer then u get connected under a min but if u r calling em for after sales service then it takes more than 15 mins..last time i had to wait for more than 30 mins and eventually disconnected it.

 

[Sushubh]

the three times i called for support...2 times it was to report my dead DVD drive. 1 time was to ask for the LCD which was damaged in the office fire. i had no accidental insurance so the 5 year warranty i had was worthless.all the three times i got connected rather fast. landed with a polite girl on all the three times...

 

[netzone]

Dell is the only company offering on site service, people come to our home and repair. so, we have to go for dell. In Apple and HP I think we have to take the laptop to some service centre. So people in areas other than metros dont buy other than dell

 

[Sushubh]

i have to place an order for Dell vostro for a cousin. any ideas on what is the best way to go ahead with this? i mean any of you have a dell representative contact who would want to get this order?

 

[Sushubh]

Dell CRT Monitors

i thought flats were expensive compared to curved screens.