Hi Guys,
Over the last 40-45 days, I have started experiencing unusual issues with my BSNL broadband connection. I have a 1495 BB Combo plan in the Dharam Colony Area of Gurgaon.
My download speeds for files/videos (From almost all websites, with or without IDM) are very low, in the 30-60 Kbps range. Their are websites where the speeds will be greater but their is a lot of fluctuation while downloading from 0-300-100-200-0 and so on. It is like every few seconds, the download pauses for a cpl seconds and then restarts.
However when I check the speeds on speedtest.net (And I use different servers from all across the country), it shows me speeds of 3.2-3.5 Mbps. However on Welcome to BROADBAND NOC UTILITY PORTAL:239 Intranet, the speeds fluctuate a lot b/w 200 Kbps to 3.4 Mbps. While loading webpages with lots of images/flash content, the entire 440Kbps speed does get utilized. The only website where I consistently get buffering speeds of 440 Kbps or so is youtube or at times when I put multiple files up for download. The problem is worse during day time around 10 AM to 7-8 PM and the same connection works a lot better during night (Most of the time), from anywhere b/w a 2 MBps to a 4 MBps connection from one night to the other.
I have been going back and forth with the BSNL exchange guys regularly over this issue. They have checked and rechecked my line, changed my ports multiple times, reset my profile and even changed wiring. I ended up having to get the PG portal guys involved as well, but the issue still persists even as I am typing.
My current port has SNR in the 25-29 range and attenuation less than 30. However their are a few RS correctable errors and they keep on piling up as I browse/download. (I am attaching the screenshot from the router page)
Can someone tell me what is the reason behind these issues? The problem is that neither Airtel nor Reliance offers broadband in my area. Thus I have no option but to stick with BSNL. I have tried using Tikona and another wireless broadband service but they were even worse. I would appreciate if you could suggest what can be done to resolve these problems. The PG portal guys called me a few days ago and told me to call back if the problem persisted. And the exchange people SEEM to have done everything they possibly can. They are now saying their isn't much else they can do and maybe I should think about closing the connection.
Meet Google Drive – One place for all your files
Meet Google Drive – One place for all your files
Over the last 40-45 days, I have started experiencing unusual issues with my BSNL broadband connection. I have a 1495 BB Combo plan in the Dharam Colony Area of Gurgaon.
My download speeds for files/videos (From almost all websites, with or without IDM) are very low, in the 30-60 Kbps range. Their are websites where the speeds will be greater but their is a lot of fluctuation while downloading from 0-300-100-200-0 and so on. It is like every few seconds, the download pauses for a cpl seconds and then restarts.
However when I check the speeds on speedtest.net (And I use different servers from all across the country), it shows me speeds of 3.2-3.5 Mbps. However on Welcome to BROADBAND NOC UTILITY PORTAL:239 Intranet, the speeds fluctuate a lot b/w 200 Kbps to 3.4 Mbps. While loading webpages with lots of images/flash content, the entire 440Kbps speed does get utilized. The only website where I consistently get buffering speeds of 440 Kbps or so is youtube or at times when I put multiple files up for download. The problem is worse during day time around 10 AM to 7-8 PM and the same connection works a lot better during night (Most of the time), from anywhere b/w a 2 MBps to a 4 MBps connection from one night to the other.
I have been going back and forth with the BSNL exchange guys regularly over this issue. They have checked and rechecked my line, changed my ports multiple times, reset my profile and even changed wiring. I ended up having to get the PG portal guys involved as well, but the issue still persists even as I am typing.
My current port has SNR in the 25-29 range and attenuation less than 30. However their are a few RS correctable errors and they keep on piling up as I browse/download. (I am attaching the screenshot from the router page)
Can someone tell me what is the reason behind these issues? The problem is that neither Airtel nor Reliance offers broadband in my area. Thus I have no option but to stick with BSNL. I have tried using Tikona and another wireless broadband service but they were even worse. I would appreciate if you could suggest what can be done to resolve these problems. The PG portal guys called me a few days ago and told me to call back if the problem persisted. And the exchange people SEEM to have done everything they possibly can. They are now saying their isn't much else they can do and maybe I should think about closing the connection.
Meet Google Drive – One place for all your files
Meet Google Drive – One place for all your files