Excitel Broadband Review: Worst Internet Service Provider (With Screenshots)

[Deleted member 63558]

Excitel was working fine (bearable with minimal down or speed issues) for the last 1-2 months. But this week has been pathetic.

1. Internet is down for 3 days now.
2. Slow Speed. (1 Mbps Download Speed)
3. No Excitel Engineer is ready to work with my area's LCO because of their poor behavior and bad service quality.

Real Problem is LCO to be honest and not the Excitel (Except that Excitel's Customer Support doesn't push LCO to fix the issue but keep on asking customer to wait for 24-48 hours).

@philip marlowe @Excitel

 

[Deleted member 63558]

I have mailed to Nodal Team, I have talked to the LCO but none of them are ready to fix the issue. It's an on-going issue and internet is not working.

These are the open tickets which have "Pending Partner" as the status which means Excitel is waiting for revert from the LCO but LCO isn't bothering to reply.

Neither the Area Engineer by Excitel.

@philip marlowe @Excitel