Fraudulent bill from Reliance !

[steveblowjobs]

Okay, some 2 years ago i disconnected my reliance broadband connection because they were providing the most pathetic service possible, yet i received a bill from Rcom and i had no choice but to pay cause i lost my previous bill......after this i kept that payment bill secure to put my self on the safe side if in case that shameless s.o.b's company would be up at it again. However some months later i had my house white washed and lost the receipt might be in house still, but its misplaced and i'm just not able to find it and yesterday i received a legal notice from Rcom stating that i'm due to them an amount of Rs 3000/- which if i do not clear they would take legal action against me....Can any of u guys help me out with this its not that 3k is a big deal for me but i am frustrated from heart to be harassed and bullied this way...over and over againAlso if any one of you share the same experience that i have please do reply and lets make others know how deceiving and cunning crooks Rcom really is.

 

[amish]

Did you pay by cash or cheque?If cheque then show them bank statement and send them counter notice for harassment.

 

[Deleted member 7160]

In the above case, ask them for a subscriber statement, It should have more details of the payment. Yah.. If there system has been tampered then nothing can be done !I always pay my bills online, The receipt is sent to my e-mail ID and it would be always in my inbox. This is an advice to all the Rcom subscribers, Make onlne payment and keep them safely.

 

[amitnsonu]

Okay, some 2 years ago i disconnected my reliance broadband connection because they were providing the most pathetic service possible, yet i received a bill from Rcom and i had no choice but to pay cause i lost my previous bill......after this i kept that payment bill secure to put my self on the safe side if in case that shameless s.o.b's company would be up at it again.

However some months later i had my house white washed and lost the receipt might be in house still, but its misplaced and i'm just not able to find it and yesterday i received a legal notice from Rcom stating that i'm due to them an amount of Rs 3000/- which if i do not clear they would take legal action against me....

Can any of u guys help me out with this its not that 3k is a big deal for me but i am frustrated from heart to be harassed and bullied this way...over and over again

Also if any one of you share the same experience that i have please do reply and lets make others know how deceiving and cunning crooks Rcom really is.

No need to pay money as well as attention.
officially they will file a case against you but that is too formal, i m having 3-4 cases like this against me and got calls from their agents regarding this, but I care about it. nothing happened to me.

 

[steveblowjobs]

Many thanks for your replies to all....but unluckily i made the payment in cash.However i have figured an idea shortly after starting this thread...kinda release from a mind block you may say i.e i googled fraud bills and reliance broadband and came across many sites where people are complaining about the same problem that i'm facing. So i'm thinking why not make prints of those complaints and use it as a proof to show that its them who are billing me in a fraud way and i'm not alone with the same situation.So what do you guys think its smart or insanely stupid ?

 

[brickhouse]

no need to do anything,they just keep sending these notices to eveyone who got disconnected with them.they can't sue everyone.next time an agent calls you tell them,that you didn't get the connection the whole of last month so you didn't pay,they won't do anything.

 

[Deleted member 7160]

I was using Reliance plan which gives 1 GB of data transfer with 2mbps speed. I called on 22nd May for the change in the plan to 1mbps day and 2mbps night with unlimited data transfer.On 24th May evening I checked my plan in the portal and it was showing plan changed to 1mbps day and 2mbps night, seeing this I started downloading. On 25th morning when I tried logging in to Reliance Portal, it gave me an error as my account has been suspended as I have crossed my credit limit of Rs.3000. When I called the customer care I got to know that although the Reliance portal will show that the plan has been changed but the system would change the plan only at 12AM on 25th, Which according to me is a cheating and they are asking me to pay Rs.4700 to activate my account again. I told them I won’t pay this money and asked them to terminate this connection.Any help in this regard would be appreciated !

 

[brickhouse]

I was using Reliance plan which gives 1 GB of data transfer with 2mbps speed. I called on 22nd May for the change in the plan to 1mbps day and 2mbps night with unlimited data transfer.

On 24th May evening I checked my plan in the portal and it was showing plan changed to 1mbps day and 2mbps night, seeing this I started downloading. On 25th morning when I tried logging in to Reliance Portal, it gave me an error as my account has been suspended as I have crossed my credit limit of Rs.3000. When I called the customer care I got to know that although the Reliance portal will show that the plan has been changed but the system would change the plan only at 12AM on 25th, Which according to me is a cheating and they are asking me to pay Rs.4700 to activate my account again. I told them I won’t pay this money and asked them to terminate this connection.

Any help in this regard would be appreciated !

normally you just cannot change your plan anytime,you have to do it from the next billing cycle

anyways call them and ask why have they done so

 

[Deleted member 7160]

normally you just cannot change your plan anytime,you have to do it from the next billing cycle

anyways call them and ask why have they done so

You can change ur plan anytime and it takes 48 hours to migrate to that plan. Its nothing to do with ur billing cycle, I have changed my plan in the past and they have charged the rental on pro-rata basis.

 

[Deleted member 7160]

I also want to sue them..