I have been losing connectivity everyday exactly at 2:00PM, then it comes back online only later at night.
When it does come back online, it is not stable, it goes off every now and then for a few mins to an hour and comes back at its own wish.
Customer service only seem to repeat the same thing "Sir, you are facing a signal issue, I will contact the backend department and engineer will come to you with permanent solution". Same bloody line every single day and no reponse to the complaint ticket.
Not to mention, I am on the 5mbps plan, and I only get 0.97mbps if Im lucky. This circus has been going on for almost a week.
Am I the only one being fucked over? or is anyone else in the same boat?
When it does come back online, it is not stable, it goes off every now and then for a few mins to an hour and comes back at its own wish.
Customer service only seem to repeat the same thing "Sir, you are facing a signal issue, I will contact the backend department and engineer will come to you with permanent solution". Same bloody line every single day and no reponse to the complaint ticket.
Not to mention, I am on the 5mbps plan, and I only get 0.97mbps if Im lucky. This circus has been going on for almost a week.
Am I the only one being fucked over? or is anyone else in the same boat?
