Getting 2mbps continuesly on MTNL Broadband 645 Combo Plan

[Iittopper]

I have been constantly getting 2 mbps speed on my 645 combo plan which give 2 mbps till 4gb and then 512kbps unlimited . I dunno why it gives 2 mbps even though lots of data have been downloaded . I am worried whether they will increase my bill or what?

 

[pujaari]

How can they charge you more for an unlimited plan? Its immaterial whether the speed is 512 or 2 mbps. Its not under your control

 

[Navjot Singh]

Yes you won't be charged for that. So no worries and enjoy the increased speed. Once it happened with me as well. The plan I had no limits but suddenly I started getting 4 times my speed. I called the CC and said that can you please check what plan am I on as I don't want to be charged for the wrong plan. The guy said, "sir aap wohi plan pe ho jo aapne liya hai. And log hame low speed ke liye call karte hai and aap high speed ke liye kar rahe ho. Enjoy karo. "

 

[Iittopper]

lollz thanks . Actually i am enjoying the high speed , but i though it would go after 2-3 days . And now its more than 1 week and speed is still 2 mbps , thats why i was bit worried .

 

[Navjot Singh]

You should still call them and check whether you are on the correct plan to be on the safe side.

 

[Sushubh]

mtnl should have an online backend where you can see your plan details right?

 

[Navjot Singh]

Sometimes I find calling them up easier. Anyways had to dig out. Here are the links
MTNL Delhi
MTNL Mumbai

 

[Iittopper]

You should still call them and check whether you are on the correct plan to be on the safe side.

i have called them and they said its 645 combo plan . So i think i am safe for now

 

[Jonas]

You were safe, now your connection speed is at stake since you have alerted them.

 

[onlytest]

mtnl should have an online backend where you can see your plan details right?