We finally decided to go with Airtel for my wife....thanks appus and mshiva for your help.:thumbsup:
I still have some questions though, your knowledge sharing would help here.
[*]I was under the impression that all STD would be Rs. 1.50 irrespective of kind of prepaid plan we took. (My wife recharged with a Rs. 349 voucher for a 1 year validity, Rs. 150 talk time, Rs. 50 credit after 3 months,local calls @Re.1, recharge of Rs. 34 for [email protected]). The dealer who gave the SIM said that the Rs. 34 recharge made the STD from Rs. 2.65 to Re.1. However, my wife informed me today that the STD was reduced to Rs. 1.50. There is so much confusion. Can anyone tell me is this kind of recharge possible? Are these old plans of Airtel still be doled out by retailers? There seems to be a disconnect between the website to actually what is there in the market.
[*]Why does not Airtel clearly market/ advertise the recharges on its website? At least Vodafone details the special recharges.
[*]After all this confusion I would like to ask, is BSNL better at billing and clarity of recharges or does it also have same the myriad of plans/ recharges confusing the heck out of consumers? Would it be a better alternate(atleast in terms of billing/ vouchers/clarity of top-ups) than Airtel? I ask this when I assuming that BSNL has a decent network coverage in Bangalore/ Karnataka as compared to Airtel...I am positive that Airtel has better call quality . Your thoughts!
[/list]Thanks in advance.
I still have some questions though, your knowledge sharing would help here.
[*]I was under the impression that all STD would be Rs. 1.50 irrespective of kind of prepaid plan we took. (My wife recharged with a Rs. 349 voucher for a 1 year validity, Rs. 150 talk time, Rs. 50 credit after 3 months,local calls @Re.1, recharge of Rs. 34 for [email protected]). The dealer who gave the SIM said that the Rs. 34 recharge made the STD from Rs. 2.65 to Re.1. However, my wife informed me today that the STD was reduced to Rs. 1.50. There is so much confusion. Can anyone tell me is this kind of recharge possible? Are these old plans of Airtel still be doled out by retailers? There seems to be a disconnect between the website to actually what is there in the market.
[*]Why does not Airtel clearly market/ advertise the recharges on its website? At least Vodafone details the special recharges.
[*]After all this confusion I would like to ask, is BSNL better at billing and clarity of recharges or does it also have same the myriad of plans/ recharges confusing the heck out of consumers? Would it be a better alternate(atleast in terms of billing/ vouchers/clarity of top-ups) than Airtel? I ask this when I assuming that BSNL has a decent network coverage in Bangalore/ Karnataka as compared to Airtel...I am positive that Airtel has better call quality . Your thoughts!
[/list]Thanks in advance.
.Airtel's website is not well maintained, as you told Vodafone, Reliance and VirginMobile's are better. BUT, that's not what we must care about, it's the service that matters. You've taken a good decision, to go with Aitel. So don't look back, unless some other operator provides exceptionally better plans.BSNL is NOT better than Airtel in billing.BSNL doesn't offer such confusing limited-time plans, instead all their plans are confusing, as they don't advertise much.Moreover, BSNL customer service is HORRIBLE, their CROs are rude, and behave like a typical government servents(my dad's one too!).I would say, stick with Airtel. When you find a good limited-time plan from them, go for it.
Customer Care => The worsttttttttttttttttttttttt (if there is a word below that, that it is ) !!BSNL customercare for mobile/ broadband su*ks big time !! LANDLINE customer care in bangalore are the number 1 
portal.bsnl.in !