Good Article on Indian BB Scenario

[yogi]

Oh, and I will also copy and paste this article and send it in an email to good old Pacenet! Everyone should do this to their own ISP's! I know it wont make any difference, but they deserve this

 

[blr_p]

Originally posted by yogi@Oct 24 2005, 08:42 AM
In India, things only begin to happen when people revolt hehe (like the electricity situation in delhi
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[/quote]
Hello.. that sounds interesting. The power was out for 12+ hrs yesterday in the part of BLR that i live.

This is crazy, we are in the 21st century, felt as if we were in the 19th.

How long did this "revolt" take to have an effect ?

How bad is the situation in Delhi now ?

Then again u ppl in Delhi are all hotheads, would be harder to get the cooler, easier going Kannadigas to do the same.

 

[vebk]

Originally posted by yogi@Oct 24 2005, 08:44 AM
Oh, and I will also copy and paste this article and send it in an email to good old Pacenet! Everyone should do this to their own ISP's!  I know it wont make any difference, but they deserve this
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You would be much better off printing the article, and sending by courier a copy (or multiple copies) to people who are somewhat high-up in the ISP..... the best would be if you can find out the exact name and position of a person in some position of responsibility, but even otherwise if you really want someone to take notice, DON'T send an e-mail..... from my experience, I would say that they put the most lallu people in charge of checking and replying to e-mails..... and the most you will get is a preformatted reply along the lines of what I get from Airtel:

Dear Sir,

Thank you for writing to Airtel Telephone and Broadband Services.
{The one line reply they are actually giving you.}
It is our privilege to have you as our valued customer & would like to thank you for your continued patronage. We look forward to a long and fruitful association with you.

Warm Regards,
The lallu
Customer Care

PS: In case you require any further assistance, please
Ø Call us at 5161 2345 (For Landline Services)
5161 4555 (For Broadband Services)
Ø E-Mail us at care.delhi@airteltelephone.com or
Ø Fax us at 5161 3579[/b]

Now, I am not against preformatting if it saves them time and effort, and helps them to better (and more comprehensibly) answer my question, rather than deal with trivial formalities.... but, more often than not it seems, it is a poor poor disguise to send one line replies to their customers, even if they ask for very specific, answerable questions, and thereby really ignoring the customers' queries......

So in conclusion of my rant, send a letter by courier (it only costs Rs. 10) because they take hell of a lot more notice of it.

 

[max]

I immediately shot off an email to the editor of "The Hindu" newspaper. I requested him to publish more such articles. Hope he reads my email since is a long winded one!

 

[WiZaRd]

I think the problem is with we indians(in general) :1. We r always happy with watever we can lay our hands on.2. We always go for the cheapest available without considering the other aspects.3. I don't know maybe u guys can add someUntil we stand up n demand things nothing is gonna change All the ISP's are taking us for a ride with their capped plans or restricted badwith.We need more articles like this in the daily's which brings out the real scenario of the broadband situation in India.P.S : I'm forwarding this aritcle too my current ISP Airtel

 

[Sushubh]

airtel is currently the best

 

[WiZaRd]

i agree wid u Sushubh, Airtel Rox's Dude get ur plan changed man, ur wasting money pm me if u want more details

 

[max]

Originally posted by WiZaRd@Oct 25 2005, 12:09 PM
I think the problem is with we indians(in general) :
1. We r always happy with watever we can lay our hands on.
2. We always go for the cheapest available without considering the other aspects.
3. I don't know maybe u guys can add some

Until we stand up n demand things nothing is gonna change
All the ISP's are taking us for a ride with their capped plans or restricted badwith.
We need more articles like this in the daily's which brings out the real scenario of the broadband situation in India.
P.S : I'm forwarding this aritcle too my current ISP Airtel
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[/quote]
I am an Indian and I am NOT satisfied with whatever I can lay my hands on. Infact I have had several arguments with many ISPs regarding the bandwidth, cost and the stupid port blocking! :angry: I don't know how to "wake up" the people. I dont know how to throw dirt on these stupid ISPs We need to somehow "expose" their dirty tactics. If someone can help me get inside information like the cost of bandwidth these ISPs are paying (VSNL, Reliance, TATA and other major international backbone providers) we can possibly convince TOI or The Hindu to publish an article dealing with the issue WITH facts and figures. People are always impressed by facts and figures. May be we can help show how much really these ISPs are ripping us off...

 

[yogi]

Hey Max, if you do get the info you talked of - I'll help in any way I can. I was never satisfied from the very start with ANY isp. I strongly agree with every single word you wrote above. And I definitely dont go for the cheapest isp/package. I know what I want but its not available....I want 90 GB of data transfer a month with the computer not running for more than 15 hours a day. By the way, the PM feature seems to only work for people with more than 50 posts....we're getting there

 

[yogi]

@vebmetal I dont know any vip head honcho in pacenet, otherwise I would personally go over and stick this article down his throat. Someone on this board must know a reporter with TOI! If you are this someone, please come forward and we will frame an article for the newspaper!!!!!!!