Great Customer Service from Aircel

[Jassingh]

This week was a pleasant surprise… I had this issue with the settings of my phone… when I called the CC they were not only knowledgeable but also very helpful… had to acknowledge and compliment Aircel on this 

 

[asdgfgf]

What was your complaint and how did they solve it?

 

[Rohan.Fbd]

They dont have enough resources i guess. I called customer care to collect the bill 3 times but they never send any executive to collect. They dont have online bill pay facility and no drop box with 8 kms radius from my home. I hate to go to there center to pay bill on the other side Airtel and Vodafone bill i pay using selfcare.

 

[spsam]

oh cool thanks for updating :inodding:

 

[netant]

This week was a pleasant surprise… I had this issue with the settings of my phone… when I called the CC they were not only knowledgeable but also very helpful… had to acknowledge and compliment Aircel on this 

From where are you my brother, mean which circle ur talking about.
btw "settings of my phone" is not an issue at all to be relate with CC of aircel, try to lost ur sim & ask for replacement...... then you might taste the real flavour of Aircel

I can bet ur from Aircel just opened this account to post that particular msg & then never return back