Had applied for TYPE A ONT but received TYPE B. Any solution?

[Rahul Kalani]

I had applied for one more BSNL FTTH connection and yesterday they came and provided TYPE B ONT and when I told that I had applied for TYPE A ,first they told that the commercial officer had put TYPE B in the online registration. When I tried to call commercial officer I was unable to connect. Then after some time the person which came for finalizing the connection tells me that TYPE A is not in stock. So whats the solution now? Where can I file complaint regarding this as the commercial officer is neither meeting in person coz of covid nor is answering the calls.

 

[varkey]

What is this type A and type B exactly? What is the difference in cost?

 

[Rahul Kalani]

@varkey Type A ont is without wifi, Type B is with Wifi. Rent for TYPE A is 90 Rs per month and for TYPE B its 200 Per month. But BSNL has waived off rent for TYPE A for a new connection if we keep the connection for minimum 6 months. I already have Gigabit wifi router so I dont need Type B ONT.

 

[varkey]

Isn't it cheaper if you just buy the ONT? There is a security deposit too right.

 

[vignesh_venkatesan]

You can get a single port ont for less than 1000 rupees. Better buy your own.

 

[Rahul Kalani]

@varkey @vignesh_venkatesan my connection is directly from Bsnl, sadly market ont's dont work with there olt. So have to take it from bsnl only no other option.

 

---

[varkey]

They use Huawei OLTs I think.

@AshikAliLive was able to replace his BSNL provided ONT on rent with a Huawei ONT.

 

[vignesh_venkatesan]

Huawei ONTs are bit expensive.
Yeah makes sense if you don't need connection for a long time.

 

[RiCo]

@varkey Type A ont is without wifi, Type B is with Wifi. Rent for TYPE A is 90 Rs per month and for TYPE B its 200 Per month. But BSNL has waived off rent for TYPE A for a new connection if we keep the connection for minimum 6 months. I already have Gigabit wifi router so I dont need Type B ONT.

I have got Type B and the rent I pay is 90 p.m

 

[AG1001]

But BSNL has waived off rent for TYPE A for a new connection if we keep the connection for minimum 6 months.

You mean bsnl will never charge rent for Type-A ONT for new customers, or
they will start charge rent of ONT after 6 months or what ? Please explain?