@anonuser7 Can you give me the number I had their old number from 2009? Im from Nagpur too and on wired broadband not FTTH. These guys are mucking around with the connection, increased download to 12mbps and reduced upload to 600kbps. Actual speeds 1mbps on download. Websites keep loading and loading.
Also how's FTTH? I think i'm going to move to ftth too. This broadband gets screwed every two months.
I was also facing issue in evening where my speeds to speedtest were reduced to half and fast.com to 100kbps but it is fine now.
Maybe you can try emailing to nagpurnib if that doesn't help then I can give you the number, I am not posting it right now because it is the personal number of the engineer.
@anonuser7 what exactly did you tell the nib person because I live in Mysore and have the same problem, I emailed the Mysore nib and even called him but the issue is still not solved.
I never had the NAT issue but I did have high pings, I just told him that I have 280+ms to all international servers, he gave me Nagpur NIB email address and told me to send trace routes and ping command results, he forwarded the mail to Pune NIB and 2 other people, Pings were fixed in 30 minutes after that.
At first he did say TRAI rule is that under 350ms to international servers is fine but I argued that it was a BS rule practically and then he said that he will help me, so they don't look at it as an issue.
even I don't have the NAT issue, I'm a gamer and I connect to the Asia server which is mostly located in Singapore and I get pings of 250+.
what are the IP addresses that you did the traceroute and ping commands for?
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