HostDime India Review

Navjot Singh

Admin
Staff member
Messages
19,803
Location
Gurgaon
ISP
Airtel
Thanks to HDFC's Netsafe Mess, I was forced to look for options. Either I get a new bank account or find a webhosting which accepts my debit card. I chose the later scenario. So after a lot of search among the Indian Webhosting companies (didn't have to do much considering the limited options) I went with HostDime India. Reasons? They give an option of hosting your site at either the US or Indian servers. I went with the US server. You can also escalate any unresolved issue to their US counterpart and get it sorted. From Reviews/Threads on WHT, HostDime is pretty active at resolving issues.

Now the signup was pretty smooth and prices are resonable. Infact I found them much cheaper. Got my account information within 15 minutes of signup and CPanel looks okay. There are few small things missing like Advanced DNS Zone Editor but then this is a small tradeoff I thought. Now I haven't checked but I think they offer free account transfer. But I wanted to do it on my own so I tried looking through their support docs for SSH Access. They do offer it but you will need to contact support to get it enabled. Fair enough. When I did that, I was shocked to learn that its a paid addon which costs Rs 200+ 12.36 Tax(one time)! That's Rs 224.72. This is not mentioned anywhere on their site. Even their FAQ just says that you need to contact their support team to get it but nothing about paying for it.

I asked them if there are any more paid suprises(addons) that I should be aware of, this is the answer I got:

Jailed SSH access - Rs.200 + 12.36% Tax[One time activation fees]

Main domain change after first month - Rs.500 + 12.36% Tax[for each instance]
I had no other option so I paid for it against the invoice they had sent.

Now they have a single control panel for managing the billing, support requests, account information and everything which is pretty good. Their support has been wonderful so far. They were replying to my tickets even at 4 am which is great. 😀

Now yesterday when I fired Putty to use SVN command, I got 'invalid command' error. 😱 Later I found that they don't offer SVN access on Shared/reseller accounts. Bummer. This is again not clear from their site. Here are the services supported on a shared account:

ionCube PHP Loader

MYSQL Server

PHP

Backups

No Contract

Free Setup

Referrer Logs, Error Logs

FTP Accounts

CGI

PHP5

Perl

Python

Cron

Imagemagick

Fantastico Script Autoinstaller

Hotlink protection

Instant blog, forums, portals

phpnuke

URL Redirect

File Manager

PW Protect directories

phpMyAdmin

Auto Responders/Mail Forwarding

Mailing Lists

Catchalls/Email Alias

Spam Assassin
So apart from paying for SSH and lack of SVN support, HostDime has been smooth so far. Site transfer was not an issue. Support is good. Prices are reasonable. I would say if you are looking for an Indian webhost, do give them a try.
 
You can't apparently install a WordPress plugin the normal way. Nor the dashboard feeds will work. Just great. Another over enthusiastic host that has disabled few essential things like fopen() in the name of security. Let's see how they respond.
 
Ftp is blocked on my host. Have to use SCP. WordPress as a result needs some extra config settings to get backend updates working.
 
Well.. They can change php settings for individual domains 😀 Must have done that.
 
Yepp. Reminds me something that they said when I asked them about SVN support.
Please note that we are using some standard settings and configurations in our shared server environment. We cannot change it for a single customer.
😛