how to cancel Telugu plus and Kannada plus package

[sarav5]

Hai,
I want to know how to cancel Telugu and kannada packages in sun dth..Bcoz i am from Tamil Nadu. If we see tht packages means v want to spend extra 25 for each packages. Without knowing tht my dealer activated and for me all packages are coming..so i want to cancel tht both..and i want to know how to check the validity in sun dth.. for Details follow below link
SUN DIRECT - DTH SERVICE

 

[deva.cse03]

by default extra packages are activated to all user.........2 months free subscription includes all channels......after two months u can pay what u want?.............i.e only 75rs +tax

 

[sarav5]

Can i know how to check the validity in sun dth

 

[deva.cse03]

Can i know how to check the validity in sun dth
i dont know about that.........call cc and ask them abt that......

 

[vln_arun]

Good joke deva..CC dont know any thing..if u ask some technical questions like this they will reply u that u should contact the dealer...:wall::wall:..I asked many time how will u intimate if u launch any new channel there reply is that "They will intimate through news paper ":wall:..

I think still sun thinks that DTH is like Cable service...They have to recurit good knowledgable technically sound pepole in customer care....

 

[deva.cse03]

Good joke deva..CC dont know any thing..if u ask some technical questions like this they will reply u that u should contact the dealer...:wall::wall:..I asked many time how will u intimate if u launch any new channel there reply is that "They will intimate through news paper ":wall:..

I think still sun thinks that DTH is like Cable service...They have to recurit good knowledgable technically sound pepole in customer care....
ya i agree with u.....but atleast they should know when validitity of customer ends.....by entering customer id in customer management system software they can easily tel the validitity.........

 

[vln_arun]

ya that they know..just now i aked them and to my surprise they told me the correct date..

 

[inavroz]

Once the website is updated may be in Pay MOnthly section you can find your validity information by giving your customer ID.