AvidWatcher
Regulars
Any idea guys? Thanks for your inputs in advance.
How to surrender MTNL Modem in Mumbai?
- Thread starter AvidWatcher
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aviral sangal
Senior
In delhi i had to go to nearest exchange and submit modem and the phone instrument. They will issue a receipt for the same. Submit that receipt along with the receipt that you had got when you booked the telephone. If you dont have the old receipt you need to submit a affidavit.
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AvidWatcher
Regulars
I would like to know the procedure for MTNL Mumbai without surrendering the landline connection.Please provide inputs.Thanks again.
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IndianMascot
Addicts
How I surrendered my MTNL Broadband & Landline connection :
1. Go to nearest MTNL CSC Centre. Auntyji will handover you a Form for cancellation along with detail of person who will takeover the Modem & Landline Phone.
2. Fill the form along with a Letter for cancellation of MTNL Services clearly stating the reason. Keep 3 copies of both Cancellation form & letter with you.
3. Go to MTNL office and handover the Devices and One copy of both form & letter to the Inventory Manager . He will sign and acknowledge the same.
4. Go back to same Auntyji and handover signed form & letter of Inventory Manager to her. She will process the remaining procedure.
Alert : Customer Service Person may ask for extra deposit even if outstanding is all clear in case you were on a unlimited plan. If you are not surrendering your landline, then No Issue. They won't demand any extra deposit.
1. Go to nearest MTNL CSC Centre. Auntyji will handover you a Form for cancellation along with detail of person who will takeover the Modem & Landline Phone.
2. Fill the form along with a Letter for cancellation of MTNL Services clearly stating the reason. Keep 3 copies of both Cancellation form & letter with you.
3. Go to MTNL office and handover the Devices and One copy of both form & letter to the Inventory Manager . He will sign and acknowledge the same.
4. Go back to same Auntyji and handover signed form & letter of Inventory Manager to her. She will process the remaining procedure.
Alert : Customer Service Person may ask for extra deposit even if outstanding is all clear in case you were on a unlimited plan. If you are not surrendering your landline, then No Issue. They won't demand any extra deposit.
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AvidWatcher
Regulars
How I surrendered my MTNL Broadband & Landline connection :
1. Go to nearest MTNL CSC Centre. Auntyji will handover you a Form for cancellation along with detail of person who will takeover the Modem & Landline Phone.
2. Fill the form along with a Letter for cancellation of MTNL Services clearly stating the reason. Keep 3 copies of both Cancellation form & letter with you.
3. Go to MTNL office and handover the Devices and One copy of both form & letter to the Inventory Manager . He will sign and acknowledge the same.
4. Go back to same Auntyji and handover signed form & letter of Inventory Manager to her. She will process the remaining procedure.
Alert : Customer Service Person may ask for extra deposit even if outstanding is all clear in case you were on a unlimited plan. If you are not surrendering your landline, then No Issue. They won't demand any extra deposit.
Thank you Indian Mascot.
But as I mentioned earlier, I'd only like to return my modem. So is the procedure any different?
It'll be a nightmare if my broadband has been deactivated instead of my modem being taken back.
Thanks again.
1. Go to nearest MTNL CSC Centre. Auntyji will handover you a Form for cancellation along with detail of person who will takeover the Modem & Landline Phone.
2. Fill the form along with a Letter for cancellation of MTNL Services clearly stating the reason. Keep 3 copies of both Cancellation form & letter with you.
3. Go to MTNL office and handover the Devices and One copy of both form & letter to the Inventory Manager . He will sign and acknowledge the same.
4. Go back to same Auntyji and handover signed form & letter of Inventory Manager to her. She will process the remaining procedure.
Alert : Customer Service Person may ask for extra deposit even if outstanding is all clear in case you were on a unlimited plan. If you are not surrendering your landline, then No Issue. They won't demand any extra deposit.
Thank you Indian Mascot.
But as I mentioned earlier, I'd only like to return my modem. So is the procedure any different?
It'll be a nightmare if my broadband has been deactivated instead of my modem being taken back.
Thanks again.
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IndianMascot
Addicts
Sorry I saw ur reply now. You may ignore the alerted thing. And process remain the same.
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