I was charged for Free night usage, Total Bill Rs 20000

[Nishant]

I would be next it seems after the high unbilled usage shown in my portal. But its a relief coz they're aware of the issue.Sent from my GT-I5801 using Tapatalk

 

[akshay12]

Congrats

 

[vainew]

same issue was also with me I have been charged for NU in jan bill..and only for 31st jan .I have contacted the AO of my area ,first time he was very rude and was not listening and ask me to bring print out of usage.Then after seeing it he agers and give Rs 870 refund for that bill.Now my feb unbill usage is around Rs 15,000. so I think after it is billed I have to revisit him...

 

[Deadpool]

Must be some mistake.Contact them ASAP !!

 

[amasoun]

Ever since they have started this new shit of selfcare, they have messed it up. Everyone is suffering with Night Unlimited plans. Thankfully I noticed it early in January and ended up paying Rs.1500. Otherwise me too have had received such a massive bill.

 

[Nishant]

Ever since they have started this new shit of selfcare, they have messed it up. Everyone is suffering with Night Unlimited plans. Thankfully I noticed it early in January and ended up paying Rs.1500. Otherwise me too have had received such a massive bill.

Very true. They should discontinue the new Selfcare portal and switch back to the old one. The old one was much better and the usage details were updated more frequently. This one really sucks!!!!