Idea Broadband WiFi - Connected, no internet message

SVK

twitter.com/svknet
Messages
12,369
Location
India
ISP
Jio Fiber, Airtel 5G
I am using Idea Broadband at Pune for last 8 months. First 6-7 months it was nice service, and I got good speed of 2 Mbps before data allowance of 15 GB, and after that 512 Kbps unlimited.

But past 1 month I am facing issues with connectivity. WiFi is connected on mobiles, but it displays "No Internet". Same behavior observed on 3 mobiles and Laptop. I called Idea Broadband CC (which is different from regular Idea mobile CC) twice. Each time they said system is down and call back after 1 hour. During 1st call CC agent also suggested to remove cables, reboot router and start again. I did same, but no effect and internet was still not working. After sometime, internet will start working, but it would have same issue after 2-3 days.

Anybody facing similar issue of "Connect, No Internet" with Idea Broadband WiFi, or with any other Broadband WiFi service. Are they any steps which can be done from my side to resolve issue, if issue is related to my setup at home.
 
Any solution or troubleshooting trick which I can try myself?
My 4th call to customer care also wasted. 4th time as well Girl on phone said that their system is down and asked me to call back after 1 hour. After few hours when I checked, Broadband was working fine, so I did not call.
But this issue is becoming regular, and several times during daytime, speed is very slow, and there is no internet at all.
 
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