Idea Prepaid is Point Blank Denied by their Stores

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ghpk

ghpk

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Wanted to PORT a number under NMNP, and went to Idea store to get it ported to a prepaid number, your store denies point blank and doesn't even listen, only post-paid can be done, this is not only humiliating but also against TRAI guidelines.

I've raised concerns with customer care and lets see how it goes.....
 
Try to go to a company owned outlet. I migrated from Airtel to Idea a while ago and faced no issue even on a franchise store in my local market.

I am now going to migrate back to Airtel for a few months in the coming days to check out the quality of Airtel 4G LTE before deciding whether to switch to Jio when it launches publicly later this year (assumingly?).
 
i went to a place whick looked like company owned.
how do i recognize which one is company and which ones is franchisee or agency .

I went to one painted with idea branding inside out.
 
Company owned are usually much bigger in swanky malls or markets >:).

I guess check if idea website list them separately.
 
hmmm, sunday closed so will try my luck tomorrow.
 
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