I am having a tough time getting through to the customer service in fixing the packet loss,
I have been reading on the internet that it's because of the
DNS excitel uses (which I managed to change as hard as that was)
Others saying using
VPN will fix losses in-game, but the losses are becoming steadily worse and worse
This is today's ping stats
Ping statistics for 8.8.8.8:
Packets: Sent = 119, Received = 86, Lost = 33 (27% loss),
Approximate round trip times in milli-seconds:
Minimum = 3ms, Maximum = 136ms, Average = 8ms
WTF excitel? I don't consider this optimum for browsing let alone gaming. Is there any workaround where I don't have to bang my head against their tech-illiterate customer support?