im very disappointed with services of bsnl

[sameerr allii]

hi friends,
maine bsnl ka new connection liya hai, plan uld 900 monthly hai,
connection lagwane k time in logo ne sirf itna bataya k 500 rs service charge hoga and 900rs advance rental.
ab jab bill aaya to isme bht sare charges hai,....
audjustment for installation charges 750rs
adjustment for security deposite 500rs
adjustment for broadband sec deposit 900rs
adjustment for brodband installation 250 rs
total 2400.

i dont know , ye charges hote hain ya nhi,
maine modem market se purchase kiya hai , TO PHIR installation charges Q?????
but agar hote b hain to in logo ko batana to chahiye , ye to fraud hai sarasar ,,,,, hidden charges ...
site pe bhi koi information nahi hai ,,,
and also the employee i met , was asking for a bribe (500rs.)
where should i go for a support because the customer care service is also worst service i have even seen.
one has to wait for atleast an hour to get the call connected with them.
will anyone suggest me what to do now, as i dont want to b a customer of this fraud company
waiting to hear good ...
sameerr allii

 

[ganesh177]

I had my first bill last month and i got all those charges, and even my bill was 2400.
I was pretty much shocked.
But i paid the bill as i know nothing much can be done.

 

[Sushubh]

You pay a month of plan as security charges.
Installation charges etc. are regular charges that are usually charged by all ISPs.
You are supposed to get the security charges back when you disconnect your connection. So keep this bill handy for records when you apply for disconnection.

 

[golu]

You pay a month of plan as security charges.
Installation charges etc. are regular charges that are usually charged by all ISPs.
You are supposed to get the security charges back when you disconnect your connection. So keep this bill handy for records when you apply for disconnection.

I agree with u man... I got my 1st bill of 3000/- Rs...