I'm very upset about my internet options...Please help, can't think anymore!!!

  • Thread starter Thread starter tina20
  • Start date Start date
  • Replies Replies 18
  • Views Views 3,783
Hi everyone!Just wanted to give an update: I've initiated deactivation of Photon Postpaid...good riddance! Alliance works through the cable operator network and my operator seemed to be unaware of it. So I went and got the BSNL EVDO dongle yesterday. Unfortunately, they haven't activated it yet! When I called their office today, the lady said that their servers were slow etc (vague excuses) and to wait till tomorrow. By the looks of it won't get it to work before Monday. :(
 
BSNL people always give vague excuses, hang in there. btw, didn't you ring up the numbers given on Alliance website, I'm sure they would've told you if any operator near to you was offering their services.
 
I called Alliance at their numbers but no one seemed to be answering the call! So I messaged through their website; they replied within 48 hours. They did give me a cable operator's information but that guy doesn't operate in my area. I guess their information either is outdated or they just don't operate in my locality. :(Called BSNL again, the woman was cordial but couldn't help me. I'm supposed to call them after 12:00 noon again...apparently their tech guy would be available at that time. Lets see what "magic" he works. Ah, well.
 
I need some advice from the tech-savvy members here. I was having problems with the installation of the BSNL connection manager (error:installation overtime) due to which the software was not detecting the device. The guy at BSNL tried the device on his PC and it worked just fine. He didn't know much about computers to diagnose the problem on my laptop. He asked a colleague who said that it could be a problem with some dll file in the windows registry etc but he was v.vague in conveying this information. Has anyone else encountered the same problem? Any idea how can I fix the issue??
 
I need some advice from the tech-savvy members here. I was having problems with the installation of the BSNL connection manager (error:installation overtime) due to which the software was not detecting the device.

The guy at BSNL tried the device on his PC and it worked just fine. He didn't know much about computers to diagnose the problem on my laptop. He asked a colleague who said that it could be a problem with some dll file in the windows registry etc but he was v.vague in conveying this information.

Has anyone else encountered the same problem? Any idea how can I fix the issue??

Which operating system are you using?
 
Which operating system are you using?
I'm using Windows XP.

Another strange thing: earlier when I used to insert the device the exe used to start running automatically and used to end with "installation overtime" error. However, today since I came back from the BSNL office, the exe is not running automatically. I get a windows installation prompt; when I click on "next" its unable to locate software and install it (asking me to insert CD etc).

I can't seem to catch a break! :(
 
Update: I found a cable operator offering Alliance! Planning to get a connection soon.
 
You must log in or register to reply here.
Back