StormShadow
Newbie
the speeds are slowing down badly in BSNL dataone.Iam having the same problem 300kbps download & 40kbps upload (home1800 plan) anytime I check since Ist week May 2008.All modem & line conditions are fine.I was getting around 1500kbps down & 256kbps up anytime for one year untill May 2008.
Took the matter upto NIB 1,they couldn't help.Wrote to DGM(NS) who has a negative attitude.He replied that BSNL can assure speed only upto their Indian gateways(not international sites).Telling him that we needed their service to connect to internet sites(98% of them located out of India) did not help as he said that is not what they promised.
Digging deep & spending lots of time with NIB I came to know some things as follows:
All the info regarding contention ratio and network has been given by the DGM (NS) Bangalore - Mr.VERMA .
1. Contention ratio is 50:1
2. BSNL network is over crowded with traffic due to increased users,but the international gateways & routers are not increased.No one knows when they will increase.Not even the DGM (NS) Mr.Verma is aware of it.
3. Being such a huge company,it does not have it's own internet uplinking capacity,they depend on others like VSNL,etc who are giving priority to their own customers & also there is no one to question from BSNL about why they are not given proper uplinking service by their vendors.
4. They have reduced the number of channels to 1 allotted to BB service to accomodate other services like IPTV,video streaming,gaming etc these are eatingup the BB network too.
5. They strongly believe that if they provide you with the minimum download speed as promised in your plan,their job is done.
The only other way is for all of you to keep emailing to PGM,DGM(NS),DE(NOC) etc etc every two days so that they understand how many customers are having this slow speed problem. BSNL staff and officers will tell every cusotmer that theirs is an isolated case & generally all other customers are getting proper speed :wall:
Took the matter upto NIB 1,they couldn't help.Wrote to DGM(NS) who has a negative attitude.He replied that BSNL can assure speed only upto their Indian gateways(not international sites).Telling him that we needed their service to connect to internet sites(98% of them located out of India) did not help as he said that is not what they promised.
Digging deep & spending lots of time with NIB I came to know some things as follows:
All the info regarding contention ratio and network has been given by the DGM (NS) Bangalore - Mr.VERMA .
1. Contention ratio is 50:1
2. BSNL network is over crowded with traffic due to increased users,but the international gateways & routers are not increased.No one knows when they will increase.Not even the DGM (NS) Mr.Verma is aware of it.
3. Being such a huge company,it does not have it's own internet uplinking capacity,they depend on others like VSNL,etc who are giving priority to their own customers & also there is no one to question from BSNL about why they are not given proper uplinking service by their vendors.
4. They have reduced the number of channels to 1 allotted to BB service to accomodate other services like IPTV,video streaming,gaming etc these are eatingup the BB network too.
5. They strongly believe that if they provide you with the minimum download speed as promised in your plan,their job is done.
The only other way is for all of you to keep emailing to PGM,DGM(NS),DE(NOC) etc etc every two days so that they understand how many customers are having this slow speed problem. BSNL staff and officers will tell every cusotmer that theirs is an isolated case & generally all other customers are getting proper speed :wall: