BSNL has one of the worst network routing leading to high packet loss, high latency, and connection drops.
Even complaining on Twitter or PGportal is useless. No one at BSNL is able to address the core issue. Most of the BSNL customers look only at what speed they are getting on the speed test. No one bothers to check how is BSNLs International transit speed? Granted not many are technical about such stuff, but it is BSNLs responsibility to address such issues by themselves. Approx 7 out of 10 people are not technically sound about network issues and the reason why the issue is occurring. When you go and complain about the same, BSNL guys are like, only you are facing the issue (hinting issue is of no concern to them).
For anyone who works on real-time data such as stock trading, video conference, or remote desktop connection (RDP) with servers in India BSNL sucks big time. This is not just me complaining you can go and check all over the internet BSNL has latency and routing issues that they have failed to address. Just changing technology from copper to FTTH, they think all issues will be solved.
For example, ADSL is last-mile connectivity for end-user from Point of presence(exchange), however, the entire backbone for the ADSL is made up of an optical network. Yet, BSNL hints issue is copper ADSL go buy FTTH. Now with FTTH entire network is optical. Yet the quality of the network is the same as earlier with ADSL.
Now BSNL will hint at taking high-speed plans since you are facing an issue. You go buy a 100 or 200mbps plan, with the same backbone and drawback of the routing, packet drops, etc. This is like saying, an 8 lane Expressway with a pothole is better than 4 lane expressway without potholes (pothole being the backdrops).
Even complaining on Twitter or PGportal is useless. No one at BSNL is able to address the core issue. Most of the BSNL customers look only at what speed they are getting on the speed test. No one bothers to check how is BSNLs International transit speed? Granted not many are technical about such stuff, but it is BSNLs responsibility to address such issues by themselves. Approx 7 out of 10 people are not technically sound about network issues and the reason why the issue is occurring. When you go and complain about the same, BSNL guys are like, only you are facing the issue (hinting issue is of no concern to them).
For anyone who works on real-time data such as stock trading, video conference, or remote desktop connection (RDP) with servers in India BSNL sucks big time. This is not just me complaining you can go and check all over the internet BSNL has latency and routing issues that they have failed to address. Just changing technology from copper to FTTH, they think all issues will be solved.
For example, ADSL is last-mile connectivity for end-user from Point of presence(exchange), however, the entire backbone for the ADSL is made up of an optical network. Yet, BSNL hints issue is copper ADSL go buy FTTH. Now with FTTH entire network is optical. Yet the quality of the network is the same as earlier with ADSL.
Now BSNL will hint at taking high-speed plans since you are facing an issue. You go buy a 100 or 200mbps plan, with the same backbone and drawback of the routing, packet drops, etc. This is like saying, an 8 lane Expressway with a pothole is better than 4 lane expressway without potholes (pothole being the backdrops).