I have been experiencing the same issue since Jan 2015. I usually get less then half of what I should get(around 50-60 kbps data transfer rate on a 1 Mbps connection) and not even that during peak hours. Having such a slow connection is extremely frustrating as it is practically useless. I tried everything I could think of to get it fixed. I asked everyone from the line man to the Area manager for help. None of them had any answers. I tried everything from my side. I replaced my modem, splitter, and even got the line man to replace wire from their junction box to my home. But nothing worked. The only hope now is divine intervention.