I was going to make a new thread glad i found this one.
I have 2 DSL 849 NU accounts old one(without @a) and other new with @a.
What I have observed is,
Uploads are not counted and free for users without suffix @a in username.
Uploads are counted for Triband users with suffix @a in username. I guess they are charged too.
Now I have a situation, this is what my web self care page says about new @a no.
Chargeable Usage Summary
Sr. No. 1
Usage Type Volume - MB
Total Usage Units 34,767.16
Charged Usage Units 14,323.20
Zero-Charged Usage Units 20,443.96
That means my billable amount for June 08 is about Rs 14,323 /- ! :ashamed:
Now if I upload around 2 GB a day then my my old connection shows 50 MB as data used.
While if I upload SAME data next day on new connection (@a) it shows Accounted Volume(MB) - 2050 MB and Accounted Cost(INR)- 2050 !! So all my uploads are counted as used volume(and not 2-3%). I have verified this.
I am quite shocked.
I called 1504 and 1662 (supposed to be billing dept but it connects to 1500). The MTNL Aunty told me that she didnt understand my complicated technical jargon about UPLOADS!!
I have filed online complaint.
How can one prove to MTNL that the said used Volume was mostly UPLOAD?
Can anyone (@a users) please tell me if they have been charged for ALL uploads??
@Dark_horizon , have you been actually charged (in MTNL monthly bill) for uploads last before ?