Issues streaming Hotstar live on BSNL FTTH

[QBlade]

I am currently using the 100mbps plan and I am getting around 96-98mbps over WiFi. However, Hotstar live experience has been terrible. IPL on Hotstar buffers every 2 minutes and is unwatchable whereas it streams on HD using my Airtel 4G. Can anyone help me figure out why Hotstar is not working well on FTTH

 

[Lucifer96]

Can u do a traceroute to hotstar.com

 

[geek]

Test here-

Hotstar Debugger

Hotstar t1.re debugger

secure-media.hotstar.com

mail screenshot to premium@hotstar.com

Also, try changing dns to 9.9.9.9

 

[QBlade]

@Luifer Done. The result was not that good

 

[QBlade]

@aatuif Okay thanks. I will email them tomorrow. I am currently using 1.1.1.1 DNS. Is 9.9.9.9 better than Cloudflare?

 

[Lucifer96]

@Luifer Done. The result was not that good
View attachment 5324

is there any packet loss showing ? looks like some routing issues..

 

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[anubhav11]

@aatuif Okay thanks. I will email them tomorrow. I am currently using 1.1.1.1 DNS. Is 9.9.9.9 better than Cloudflare?

Use default dns. I too had problems when i was using 1.1.1.1

 

[QBlade]

@Luifer No packet losses just those request timed out errors. How can I fix it?

 

[QBlade]

@anubhav11 The default DNS is 61.1.1.1 right?

 

[anubhav11]

Depends on your region. Try setting it on auto via isp