Jio Fiber Postpaid to Prepaid migration

[armaan_99]

Hello everyone,

Is it possible to migrate from postpaid Fiber to prepaid.

Trying to reach customer care and there IVR just kept me waiting, looks like need to visit Jio store, till then if anyone can give some light here will be great full.

 

[anubhav11]

Not possible. Only prepaid to postpaid conversion is allowed. I had to close my postpaid account and got a prepaid one.

 

[armaan_99]

We can still apply for a new prepaid Jio Fibernet connection or only postpaid is available.

 

[anubhav11]

They usually discourage customers from getting prepaid fiber these days, plus higher commissions for agents selling postpaid connection. I was adamant and they finally obliged.