Maybe due to heat?

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I recently purchased a prithvi ue100 data card. I get good download speed, no buffering while playing videos on youtube, pages load quick n all. The problem is when device is used for like 10-20 minutes I loose access to internet(happened again while posting). In BSNL connection manager, connection status is connected however the packets are neither sent nor recieved(TX/Rx stays at 0.00kbps). And other thing I noticed is that the device becomes hot after 10 minutes of usage. I am on windows 8.1. Asked a person at bsnl office and he said there was some problem at backend and now its fixed but its still the same. I am a torrent freak so i hope you can understand my pain. Any suggestions? And I also followed this tutorial to install modem on 8.1 Solved: Install BSNL EVDO Modem in Windows 8 step by step
Thanks in advance.
 
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