suraj_singh
Regular
how can i lodge complain for these stupid excutives, so that they teach the lesstion that how can conversate with the custmor.plz give me any seniour excutive mail id.
-
Amazon Deals - ToS - Like us?
MTNL 3G Worst Speeds and even worst Customer Care!!
- Thread starter redhatperl
- Start date
- Replies 22
- Views 5,990
suraj_singh
Regular
i m telling u my experince, i want gprs setting for my mobile when i call them a excutive says i m sending setting for you ph. i waited half an hour but didn't get setting then i again ring them when i ask a excutive to tell his name he says we r not allowed to speak my name where as if u ring any custmor care excutive they have own company script which they must tell u like "hello airtel(any serive provider) custmor care my name is etc".but mtnl excutives didn't say this particuler script.
i m telling u my experince, i want gprs setting for my mobile when i call them a excutive says i m sending setting for you ph. i waited half an hour but didn't get setting then i again ring them when i ask a excutive to tell his name he says we r not allowed to speak my name where as if u ring any custmor care excutive they have own company script which they must tell u like "hello airtel(any serive provider) custmor care my name is etc".but mtnl excutives didn't say this particuler script.
So they didnt tell "hello MTNL customer care . . my name is XXXXXX " ?
So they didnt tell "hello MTNL customer care . . my name is XXXXXX " ?
I called them and the lady was very nice, she helped me activate the number and then send the settings to me 
@bobby! No, they don't say anything like that. It's like, how dare you disturb me son of a pig? /jk..as far as my experience goes, they didn't tell me their name and any such information.
@bobby! No, they don't say anything like that. It's like, how dare you disturb me son of a pig? /jk..as far as my experience goes, they didn't tell me their name and any such information.
x720
Incoherent Poster
@surajPrepaid or post-paid ?
I called them and the lady was very nice, she helped me activate the number and then send the settings to me
@bobby! No, they don't say anything like that.
It's like, how dare you disturb me son of a pig? /jk
..as far as my experience goes, they didn't tell me their name and any such information.
Even BSNL and Beam executives Don't tell their names .. why is suraj_singh expecting that CC executive will tell their namess?
@bobby! No, they don't say anything like that.
It's like, how dare you disturb me son of a pig? /jk
..as far as my experience goes, they didn't tell me their name and any such information.
Even BSNL and Beam executives Don't tell their names .. why is suraj_singh expecting that CC executive will tell their namess?
x720
Incoherent Poster
Anyway, here are the settings if you haven't got them yet :1.Delete any APNs you may be having except the mms ones.2.Create a new internet APN.3. If you are a prepaid subscriber enter apn asgprsppsdel , leave everything else as it is, no username password.or3. If you are a postpaid subscriber enter apn asgprsmtnldel , leave everything else as it is, no username password.4. Save the apn and enjoy your internet.
suraj_singh
Regular
" Even BSNL and Beam executives Don't tell their names .. why is suraj_singh expecting that CC executive will tell their namess?"
becoz i m also cust care excutive and i know the process.i found out their name who told me that" we r not allowed speak our name".but i don't know where i complain to such excutives ?
becoz i m also cust care excutive and i know the process.i found out their name who told me that" we r not allowed speak our name".but i don't know where i complain to such excutives ?
