MTNL Broadband Port Binding

[aiwa_05]

HI NET FREAK .....

I am also from same exchange area having same billing problem once i contacted mtnl and they told me to contact a particular officer in account section he resolved the case ............ill pm u his no ....contact him ....i think he can help u .......

alex

 

[cyberwiz]

If MAC id is yours then somebody has access to ur telephone line and password..obviously has to be someone who knows u coz he gets to know the password even when u change it.

 

[24/7 Net freak]

Hey guys what If I change my MTNL provided UT star modem. If I buy a new modem will that help me solving the issue ?? If yes pls suggest which modem I should buy. It should have better security control...

 

[ashishgoel]

i don't think that will help....

 

[GSV13]

Shoot a mail to GM of your exchange or personally visit him.

 

[charlie4u]

Hi, Inspite of the fact that port binding has been done in MTNL Dl, one must change the default password provided by MTNL, otherwise even if your bandwidth may not be stolen, but any body who know Ur default password can see Ur account, and can change Ur password and disturb U. Why take chance, change password as soon as you get a connection or atleast after reading these comments. Peace

 

[talos]

I have the same problem. I completely understand your plight. I registered for MTNL's broadband two months ago.
i started using it last month. After changing the password, i realised someone has been using my account for about two hours - between 6-8.30 a.m.

Now, i have a Night Unlimited plan. If the thief wants to use it, do so during the time i dont get charged for it. This person tips over the 8 a.m. mark and the downloaded bytes get logged in the Session History.

Initially, it was just 3-4 MB. in the last 4 days...28 & 30 MB.

Changing passwords might deter someone from using your account. But that is temporary, especially when the Register login page is plain HTTP not HTTPS (secure and encrypted).
I am sure MTNL admins (or people within or the broadband guys who MTNL has contracted to provide the service) are using our accounts during their shifts.
I am yet to complain because of my work hours.
But the point I am trying to make is how do we, as consumers, shake companies like MTNL into taking some action? It is my (our) money that runs their bl*dy infrastructure.
We pay our bills on time, we are entitled to an honest (if not better) service.

 

[charlie4u]

As for as Delhi is concerned, after the vmac binding, chances of misuse has become minimised. In spite of that change your password whenever you feel any doubt of misuse.Whenever you change your modem from MTNL or else, reset earlier router to default setting so that your password and username are removed from the router which you have returned.Make sure that there is no program/software in your PC which is eating your too much MBs for upgrading/updating.Check session logins to find MBs downloaded and time.

 

[sanke1]

i was usin different password since 1 year..one fine day (June 1st) they simply reset my password to my CA number.wen i cald them and they told me dont change the password..How ridiculous as i told them its mentioned on their site that change ur router password for added security

 

[Apoorv Khatreja]

I think you called 1504. Trust me, calling that place is of absolutely no use. Instead, call your local exchange or Sanchaar Haat or try to contact an internal person. He/she would definitely be much more helpful. The 1504 guys will say anything if they don't know what you are talking about. Don't believe them, changing your password is a must, even though port binding has been implemented.