Recently i booked a new broadband connection with MTNL and got the same on 2nd July. I bought a
DSL-2750u Wireless N ADSL2+ 4-Port Wi-Fi Router and got it connected with MTNL line.
I opted for 1 MBPS plan and everything was very smooth, no issues at all. 10 Days back i upgraded it to 4 MBPS Freedom combo (Rs. 1395) and BAM! It's like a nightmare for me now and real pain in my A$$.
I am getting a speed of 120-450 KBPS, yeah!!! you heard it right "KBPS" !!!
I did every possible way to resolve the issue. Called up their customer care like nuts, lodged complaints a million times, called up MTNL Senior Officers Area managers, GM, DEO - "no one has a solution" Today i finally decided to visit MTNL Exchange and for my surprise the BABU sitting over there was clueless.
He said since my number is on ERICSSON Port, probably this is why i have speed issue.
Does anyone has a solution? Let me know please if you need any other info.
BTW i am using 208.67.222.222 / 208.67.220.220 DNS.
I have attached the Speed Test Result from MTNL Site and Statistics on my ADSL Router.
View image: mtnl
View image: status
DSL-2750u Wireless N ADSL2+ 4-Port Wi-Fi Router and got it connected with MTNL line.
I opted for 1 MBPS plan and everything was very smooth, no issues at all. 10 Days back i upgraded it to 4 MBPS Freedom combo (Rs. 1395) and BAM! It's like a nightmare for me now and real pain in my A$$.
I am getting a speed of 120-450 KBPS, yeah!!! you heard it right "KBPS" !!!
I did every possible way to resolve the issue. Called up their customer care like nuts, lodged complaints a million times, called up MTNL Senior Officers Area managers, GM, DEO - "no one has a solution" Today i finally decided to visit MTNL Exchange and for my surprise the BABU sitting over there was clueless.
He said since my number is on ERICSSON Port, probably this is why i have speed issue.
Does anyone has a solution? Let me know please if you need any other info.
BTW i am using 208.67.222.222 / 208.67.220.220 DNS.
I have attached the Speed Test Result from MTNL Site and Statistics on my ADSL Router.
View image: mtnl
View image: status