MTNL port change?

[Mr.cool]

Hello friends ,
from the day i started using MTNL broadband i am continuously facing issues of disconnection, dns related issues, slow speed etc . My telephone line has being checked by Lineman and it is good and stats of line (attenuation rate ) is also good currently its 18.5 so am very much sure its problem with their alcatel server. I did call MTNL to change my port to SOTL but they continuously repeat only one thing " its the line issue get it checked by lineman)
I would highly appreciate if any one could tell me how to change the port
I did visited my exchange but still no luck they still say the same thing line issue
Location: Mumbai

 

[sanke1]

Tell them that it's a new line and the linesman has ruled out any line issues.

Be persistent, insistent, forceful, aggressive to get the port change done.

 

[Mr.cool]

Already told them 100 times there is no line issue, the line man has come and checked the line many times, but they keep telling the same thing or they just tell me to wait for some days to resolve the issue but the issue never gets resolved. highly frustrated now

 

[sanke1]

Go see DGM at the exchange.

 

[Smith1212]

 

[Mr.cool]

 

[Smith1212]

 

[Mr.cool]

@Smith1212 on which server you are ?
alcatel or sotl?

 

[Smith1212]

Its OLD alcatel

 

[Smith1212]