NetExpress: New Broadband Service in Chennai Adyar and Gandhi Nagar

[Tasia Joseph]

I was looking for an urgent broadband connection in Tiruvanmiyur area and when I saw Net Express Banner on the road called them for the service. Immediately their sales person came and was quick to collect from the three months advance for the connection and promised to give the connection with in 24 hours. After that I had to call them up several times to get the connection finally they gave me a connection on 13th June 2015. It worked for two days and was down for one day. Their customer service works only from 8 am to 8 pm and one of their Technical Manager Mr. Premkumar gave me his mobile number to call me for any support. But again when the network was down he was not picking up calls and their customer service number people only gave promises was not able to attend to my complaint. Even now they have not been able to restore my connection. Please dont go for this company as they do not have any support service and the network is down for more time than it is working.