I am having the same issue. I don't get a public IP either. I can still watch netflix using UnoTelly DNS service. You could try that option incase ACT is unable to fix it.
I ran to similar issues with Cherrinet, on calling the support wrt proxy server now I can hop many Netflix region without any issues on my PC/Mobile
but my SamsungSmart TV Netflix app just doesn't load, it freezes to black screen after selecting the profile(on ISP/GoogleDNS/Smart DNS)
have tried resetting Smart Hub/TV to factory defaults/turn off instant start but still no cigar. Samsung people have washed their hands off given it works on my other Airtel connection.
Any one faced this? Isp guys are at their wits end given Netflix works on Chrome Desktop/Android phone/Ipad and I could hop regions on these.
guess I haven't explained it better, I have no issues region hopping, getting the static ip fixed that issue, got full hd on Windows 10 Netflix app/Android mobile running Canada region
but SamsungTV Netflix app freezes even on ISP DNS or Google DNS basically I can't access Netflix India or any other region on my Samsung TV. I could select my profile, browse the library but whenever I try to play a video, screen draws black and freezes.
Thanks for the article, I have set the static routes to block google/open DNS, changed the smart hub region to China(to delete Netflix) and then to India to reinstall the Netflix app
still no cigar.its perplexing because with my mobile/laptop running I could access Netflix without any glitch but in Samsung telly I couldn't even access Netflix India using ISP DNS.
gets full/ultra HD almost instantly. donno how GoogleDns is playing spoilsport with SamsungSmart tv.
only gripe with this method is that even if I have to access Netflix India I have go through Smart DNS
Thanks @ Jay for nudging me to block google dns hope this helps ppl who run into similar issue with their Smart app.
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