Try getting in touch with the nearest Internet Exchange whenever u face problems with broadband. They run the network and are much helpful. And just because the CC sucks, doesnt mean the whole propaganda sucks...opinions vary from people to people and places...
if u go through other broadband section of this forum, u can see their users have more problems than BSNL users. in my community around 15 customers are using bsnl broadband, and almost all are satisfied.
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