Phone line good but internet is very slow

  • Thread starter Thread starter mlnm
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Today again called to bsnl exchange in the morning from my office(i have been doing it for 2 weeks) , i asked them to solve my problem or cancel my connection.When i called them in the afternoon , they said that they ran a pair test and replaced the entire faulty line and very confidently asured me that my problem would be solved.Unfortunately i was at office so couldn't check it.But later when i got home and checked it ,nothing has changed.I completely lost my patience now.I can't figure out what could be the problem.Can you guys please suggest me some checks that i could run to make sure that there is no problem at my end?
 
@ mlnm As others have already mentioned, it is very unlikely that the problem is at your end. One thing that you can try is to use a different splitter to rule out a problem with that (you probably didn't take it to the exchange for testing, did you?). But, as your line stats show, the problem is with the telephone line.Actually, I am surprised that the SNR is so low, and yet you don't hear any disturbance with the phone! Maybe try another modem, just to be extra sure :tongue:
 
Guys finally my problem has been solved. Its a mix of bad line , splitter and a RJ-11 cable. Actually this what happened-
At first line was faulty but there was no disturbance in the phone.
So i thought something was wrong at my end and does the following things : formated pc , tested modem at bsnl exchange and then when i found they were ok , i changed RJ-11 cables and used my friends modem.Nothing changed.
So i came to the conclusion that it should be Bsnl problem.
Later they ran tests and changed my line.
Still it was not working because i had my old setup when the line was changed.
I called to Bsnl again and told them still its not working , they gave up and advised me to call their customer care because they are more technically sound people.
I watched CID in Sony that day :P
I bought my friend's modem and the entire setup he uses ,connected it to my pc.
RESULT : IT WORKED LIKE A CHARM , NOW I AM GETTING 3.75 MBPS!!!
Then i connected my modem with his setup , it worked.So i tested my modem with several setups and found a RJ-11 cable of mine was also a culprit.
Thank you all for your replies , i learnt some new things from your posts.
 
Same here, every 5 minutes it gets disconnected and there is noise in the line always (complaint but no use) lol no use of 1091 plan...40GB remaining :D
 
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