PON LED is but No Internet. Please Help

[rocketMan9889]

I'm facing this issue after power cut.
PON LED keeps blinking for some time and get's stable but internet LED is off.
Is it router issue?
Neighbors wifi seems to be working, speed is low but it's connected.

 

[shashankb]

Please put a screenshot of router status page with Optical power in it

 

[Roy]

As per my LCO bsnl working on Chennai Kolkata link. 13 hours eta.

 

[rocketMan9889]

@shashankb @Roy Now LOS is blinking RED. My workday is ruined. Office is closed and vendor is not picking up calls.

 

[shashankb]

I meant router status page actually

 

[rocketMan9889]

@shashankb attached

 

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[Roy]

@rocketMan9889 BSNL up now.

 

[rocketMan9889]

It's working now, but how is possible that mine was down and neighbor wifi was working? @Roy

 

[shashankb]

You did not have optical power/connection which can be seen from the image when you had lost internet

 

[rocketMan9889]

Technician visited today, the wire was tight from where I was getting my connection(as he told me), He loosened it a bit and now received power is -14dBm. Amazing response from vendor. @shashankb