Poor Airtel Broadband Service

[gangabalaji]

On 26th Feb 2011, i logged with one complaint, our Modem is not work. Overthrough phone the customer Technical Assistant will give some tips to solve the problem. Finally he told, i will send one Engineer to your location for rectification. On the same day one Engineer called me, Sir i will come there and replace your modem, he told. Still i am waiting for that person, but he refused to come. Today (02 March 2011) i spoke with your customer care persons for the case ID, they told your call is closed on the same day i.e. 26th Feb 2011. How? Now i bought one new modem and configure. Cost around Rs. 1800/-. Airtel service will bear this amount? Then i spoke with the Airtel support Engineer, immediately he disconnect the call. I am unhappy with the Airtel technical team.

 

[Jok3r]

no airtel will never pay u other than take money from u!!. if go through other threads in the airtel section u will find there a lots of ppl like u who r suffering from Airtel cheating them for diff reasons. I would suggest that u terminate ur connection immediately and go for other broadband providers. They r many ppl here from Madras who will let u know abt which provider is good

 

[ajiththalikkal]

Hi Balaji, I just can't believe! Issue with Airtel Broadband Service? Since 2006 I am using AIRTEL Broadband and never experienced any such issues, even Service Level was above my expectation. Hope you could have been shared Complaint Number/Account Number, so that AIRTEL also will come to know about your pain/issue which is yet to attend!

 

[Jonas]

Oh! 1 post and that too in the Airtel section defending Airtel and logged out immediately after the post.

 

[Jonas]

Vodafone is providing broadband services in India (?) or you talking about UAE?Or just acting ignorant as we are talking about Broadband connection not GSM/CDMA services

 

[Topweb]

Vodafone is providing broadband services in India (?) or you talking about UAE?
Or just acting ignorant as we are talking about Broadband connection not GSM/CDMA services

Vodafone is not providing broadband service in India. They are planning to launch services for corporate customers in near future:

Vodafone To enter landline business - Economic Times

 

[andrastyle]

Airtel is a big cheat.........dont go with Aitel

 

[Jok3r]

Oh! 1 post and that too in the Airtel section defending Airtel and logged out immediately after the post.

i guess another cheap tactic by airtel to cheat cust proving that they dont care abt cust grievance but their money only. i would suggest OP to terminate the connection immediately unless there r no other alternatives

 

[andrastyle]

Airtel is a big cheater...........be careful if anybody is planning to go for any kind of airtel service.............

 

[techfreek]

We Already knew it! nothing new ...