POOR Reliance Netconnect BB+ service

[gtronix]

I bought reliance net connect bb+ ZTE make device on june-2009 and facing lots of lots of service/network related problem since that time and Now i planned to make STOP PAYMENT of my outstanding as now they also started new policy that customer cant migrate plan within billing cycle. I was amazed after knowing this as im postpaid customer and they start implementing prepaid service policies and they even not informed me about this change... inspite of this when i gave them plan change req. on last day of my billing cycle than the c.c.e simply accepted it they dont even conveyed me that plan change req. will be entertained before 72hrs of bill cycle change date. my billing cycle is 9th-8th and on 8th July-2010 i forwarded the request and on next day i came to know through SMS from RCOM that my plan change will be affected from august 9th not july-9th.
Now this is ridiculous whats the need of giving plan change req. before 30days? everybody can understand this easily and after emailing and calling c.care they simply said we are sorry for inconvenience caused to you and we will take action against that c.c.e but cant change your plan. Im currently on 299 pay as you go plan coz from some time im not using my data card services i just paYING the bill in this plan 1/mb will be charged according to usage.



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AND POSTING HERE MY MAIN MOTIVE IS TO ALERT EVERYONE TO NOT GO FOR RELIANCE SERVICES AS THEY ARE NOT BEST SERVICE PROVIDER BUT YES THEY ARE THE BEST PATHETIC SERVICE PROVIDER
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any one wanna know more about my experinces regarding reliance netconnect bb+ services can p.m me

 

[gtronix]

Same in d case wit their broadband service... im also havn reliance broadband... they do so many upgradation that one every 2nd day their network is down for upgradation and they simply send sms sorry for inconvienience and bla bla bla. kabhi slow speed to kabhi login page he open nae hota to kabhi limited or no connctivity... and the customer care ppl repeat the same process of "ipconfig" to frwd. the complaint.........================================================== =======SUGGESTING OR USING RELIANCE COMMUNICATIONS SERVICES IS JUST LIKEUSING GOVT. PROVIDER SERVICES, WHERE EVERYBODY IS SO BUSY THATTHEY DONT HAVE TIME FOR CUSTOMERS BUT FOR THEIR PERSONNEL WORK :-D================================================== =======

 

[bitgeek]

Reliance doesn't even seem interested in providing me my connection. It's been nearly two weeks since I registered and have called them up 5 times again, only to be told someone will get back to me next day. Is there any single ISP in India worth having now?

 

[gtronix]

Reliance doesn't even seem interested in providing me my connection. It's been nearly two weeks since I registered and have called them up 5 times again, only to be told someone will get back to me next day.

Is there any single ISP in India worth having now?


GO FOR AirTel broadband... 1 of the best telecom service provider

 

[Sushubh]

airtel now comes with a pinch of FUP which pretty much spoils the entire dish.

 

[ATHUL_143]

i use tata photon+ it take 2 weeks to active. but after that there is no problem with the speed. but i ask them for 500rs 1800min plan but they activated 750rs 2gb plan. but for the speed there is no problem.

 

[bitgeek]

airtel now comes with a pinch of FUP which pretty much spoils the entire dish.
Exactly. I'm a heavy user so Airtel is definitely not for me.

I got in touch with the Reliance guys an hour back, they provided me with the contact number of the circle's escalation department. At this moment, I really don't know what to do.

 

[akshay12]

i contacted relience like 1 week back for connection no response from them so i guess they dont have wires in my area or they not interested !

 

[bitgeek]

The Reliance guy just called and told me they have no free ports right now. So, either I go with their WiMax plan or for Airtel.