Possible to pause the connection for a month or so ?

[vignesh_venkatesan]

Now that all dth connection cost the same I would recommend getting Tata Sky.
Better service, good app and great picture quality.

 

[mhsabir]

Yeah... Most probably would switch out of D2h - But have some balance, so would probably get it fixed post this lockdown & then use it up & then finally go for it.

 

[mhsabir]

So they closed complaint without any connection, so had to call in again - Customer Service Rep has no clue why ticket closed without action. Took a new request.

 

[mhsabir]

Finally connection is temporarily paused...

 

[mhsabir]

Its been 17 days since suspension - Still its in the same status - I was expecting automatic enabling - But I guess thats not the case - The situation is the same, so I would probably wait till things hopefully become a bit more normal and then enable the connection and ask for a technician visit. D2h being D2h I expect them to deduct 100 from my balance and then send technician who will probably ask 250 for fixing it. But anyway, let me wait & get it done - As I have around 800 bucks which I need to utilize. But pretty determined this time to shut it out

 

[vignesh_venkatesan]

I'm happy that I chose Tata Sky.
Thier techs are scared aF as they would be face severe consequences if they ask extra money for service visits.
Even getting a replacement remote is a breeze, book a service request and they'll home deliver it..No cash involved 200 bucks automatically deducted from the account.
The main office usually call and verify the completion and feedback.
A truly 5/5 service.

 

[mhsabir]

Right. Tata Sky seems to be the logical way ahead. Anyway, still quite some time to go to, for the current situation to pan out & then plan.