Reliance Jio Fiber Pune users

[SVK]

@Chip Jio service is so far good, using it for 3 months now. But I stay at other end of Pune (actually not even in Pune, its Pimpri).

 

[Yatch]

@Lolita_Magnum did these tests straight from the ONT.


Middle East EC2 server

traceroute to 15.184.0.253 (15.184.0.253), 30 hops max, 38 byte packets
 1  10.13.184.1 (10.13.184.1)  4.507 ms  1.828 ms  3.709 ms
 2  172.31.3.64 (172.31.3.64)  2.895 ms  172.31.3.60 (172.31.3.60)  2.458 ms  2.807 ms
 3  192.168.92.246 (192.168.92.246)  2.063 ms  192.168.92.244 (192.168.92.244)  2.065 ms  2.367 ms
 4  172.26.106.117 (172.26.106.117)  1.463 ms  1.607 ms  2.369 ms
 5  172.26.106.98 (172.26.106.98)  3.326 ms  172.26.106.99 (172.26.106.99)  2.419 ms  172.26.106.98 (172.26.106.98)  2.640 ms
 6  192.168.92.166 (192.168.92.166)  2.567 ms  192.168.92.162 (192.168.92.162)  2.697 ms  192.168.92.160 (192.168.92.160)  2.398 ms
 7  192.168.92.167 (192.168.92.167)  3.652 ms  192.168.92.165 (192.168.92.165)  3.097 ms  192.168.92.161 (192.168.92.161)  2.655 ms
 8  172.31.2.73 (172.31.2.73)  5.670 ms  6.182 ms  172.31.2.71 (172.31.2.71)  5.171 ms
 9  99.83.67.30 (99.83.67.30)  6.102 ms  19.174 ms  99.82.178.202 (99.82.178.202)  5.145 ms
10  52.95.65.213 (52.95.65.213)  6.203 ms  52.95.65.215 (52.95.65.215)  5.967 ms  52.95.67.249 (52.95.67.249)  6.221 ms
11  *  *  *
12  52.95.65.85 (52.95.65.85)  5.057 ms  52.95.65.43 (52.95.65.43)  6.131 ms  52.95.65.89 (52.95.65.89)  5.557 ms
13  52.95.67.103 (52.95.67.103)  5.545 ms  52.95.67.31 (52.95.67.31)  5.539 ms  52.95.67.55 (52.95.67.55)  5.057 ms
14  *  *  *
15  *  *  *
16  *  *  *
17  *  *  *
18  *  *  *
19  *  *  *
20  *  *  *
21  *  *  *
22  *  *  *
23  ec2-15-184-0-253.me-south-1.compute.amazonaws.com (15.184.0.253)  40.920 ms  40.911 ms  41.790 ms

Singapore EC2 server

traceroute to 3.0.0.9 (3.0.0.9), 30 hops max, 38 byte packets
 1  10.13.184.1 (10.13.184.1)  1.435 ms  1.628 ms  2.252 ms
 2  172.31.3.60 (172.31.3.60)  2.468 ms  3.151 ms  2.006 ms
 3  192.168.92.242 (192.168.92.242)  2.263 ms  192.168.92.246 (192.168.92.246)  2.674 ms  192.168.92.244 (192.168.92.244)  2.096 ms
 4  172.26.106.117 (172.26.106.117)  1.712 ms  2.455 ms  2.410 ms
 5  172.26.106.99 (172.26.106.99)  2.600 ms  172.26.106.98 (172.26.106.98)  3.130 ms  3.660 ms
 6  192.168.92.166 (192.168.92.166)  2.184 ms  192.168.92.164 (192.168.92.164)  3.151 ms  192.168.92.166 (192.168.92.166)  2.562 ms
 7  192.168.92.161 (192.168.92.161)  3.130 ms  192.168.92.167 (192.168.92.167)  2.608 ms  3.114 ms
 8  172.31.3.25 (172.31.3.25)  23.106 ms  22.253 ms  22.775 ms
 9  103.198.140.170 (103.198.140.170)  22.540 ms  22.873 ms  103.198.140.64 (103.198.140.64)  23.125 ms
10  49.45.4.86 (49.45.4.86)  54.279 ms  103.198.140.17 (103.198.140.17)  54.752 ms  103.198.140.89 (103.198.140.89)  54.722 ms
11  99.82.179.24 (99.82.179.24)  53.543 ms  56.846 ms  103.198.140.15 (103.198.140.15)  55.707 ms
12  *  *  99.82.179.24 (99.82.179.24)  53.429 ms
13  *  *  *
14  *  *  *
15  *  *  *
16  *  *  *
17  *  *  *
18  *  *  *
19  *  *  *
20  *  *  *
21  *  *  *
22  *  *  *
23  *  ec2-3-0-0-9.ap-southeast-1.compute.amazonaws.com (3.0.0.9)  56.257 ms  55.456 ms

EC2 Mumbai server
traceroute to 13.232.0.253 (13.232.0.253), 30 hops max, 38 byte packets
1 10.13.184.1 (10.13.184.1) 1.506 ms 1.413 ms 1.150 ms
2 172.31.3.60 (172.31.3.60) 2.302 ms 172.31.3.64 (172.31.3.64) 2.170 ms 3.191 ms
3 192.168.92.246 (192.168.92.246) 2.083 ms 192.168.92.242 (192.168.92.242) 2.587 ms 2.212 ms
4 172.26.106.117 (172.26.106.117) 1.628 ms 1.615 ms 2.283 ms
5 172.26.106.98 (172.26.106.98) 3.289 ms 172.26.106.99 (172.26.106.99) 2.672 ms 3.123 ms
6 192.168.92.160 (192.168.92.160) 2.718 ms 2.653 ms 192.168.92.164 (192.168.92.164) 2.701 ms
7 192.168.92.163 (192.168.92.163) 3.056 ms 192.168.92.161 (192.168.92.161) 2.506 ms 192.168.92.163 (192.168.92.163) 3.251 ms
8 172.31.2.71 (172.31.2.71) 5.122 ms 172.31.2.73 (172.31.2.73) 5.631 ms 172.31.2.71 (172.31.2.71) 6.134 ms
9 99.82.178.202 (99.82.178.202) 4.591 ms 13.407 ms 99.83.67.30 (99.83.67.30) 5.952 ms
10 52.95.65.217 (52.95.65.217) 6.089 ms 52.95.64.121 (52.95.64.121) 5.664 ms 52.95.64.119 (52.95.64.119) 6.175 ms
11 52.95.64.140 (52.95.64.140) 5.579 ms 52.95.64.166 (52.95.64.166) 5.135 ms 52.95.64.254 (52.95.64.254) 5.081 ms
12 52.95.64.207 (52.95.64.207) 6.127 ms 52.95.64.187 (52.95.64.187) 7.191 ms 52.95.64.131 (52.95.64.131) 7.620 ms
13 52.95.67.129 (52.95.67.129) 5.646 ms 52.95.66.85 (52.95.66.85) 10.115 ms 52.95.66.173 (52.95.66.173) 7.135 ms
14 99.83.76.88 (99.83.76.88) 6.083 ms 99.83.76.70 (99.83.76.70) 6.675 ms 99.83.76.92 (99.83.76.92) 8.014 ms
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 ec2-13-232-0-253.ap-south-1.compute.amazonaws.com (13.232.0.253) 5.886 ms * *

 

[Yatch]

@Chip The connection quality is good, but in case of problems resolution takes time, the customer service is not so responsive. There is no OTP system for problem resolution. In case you miss the call from the service engineer, he just closes your case and moves on to the next complaint, and you have to raise a complaint again. But downtimes are rare.

Jio DNS Servers are slow, Especially their IPv6 DNS Servers, the browser mostly reverts to Ipv4. Apart from changing the DNS on your device, you can change the DNS Servers on the ONT as well (might require a restart), dint check if it affects calling.

Jio blocks Cloudflare WARP VPN. I can use Cloudflare teams, but for many users it does not work.

 

[Chip]

@Yatch thanks for the feedback. Anyways this will be an option to residents if they do install their fibre in the colony.

 

[Chip]

So, JF received permission from the colony to install their fibre and related gear. Work will start end April.

 

[Yatch]

@Chip How much time from start of installation to activation?

 

[Chip]

@Yatch the rep said it would take about 15 days for main cable work (installation on poles in lanes, etc) in the area to get over i.e. 3rd week Apr and after that they will wire up societies that have given them permission. He also said services to this area will start simulataneously. I expect end Apr to early May. So far they were only in some lanes of KP but are now reaching out to other surrounding neighbourhoods including Bund Garden etc.

 

[igloo]

Iirc from my area they started giving connection after 2+ months from laying of pole cable n fixing junction box.

 

[Chip]

There will be a number of factors affecting roll out including permissions from local authorities (hopefully all cleared by now), size of housing colonies, physical obstructions including some colonies which deny permissions for cabling thoroughfare among others. Though the rep said end Apr to start services I expect it to go into early to mid May possibly beyond. These companies rarely adhere to given timelines.

At this stage I am just curious about their services as Airtel & TPBB have served me well over the years. What puts me off JF is their restriction on configuration of the ONT in bridge mode, blocking sites and reportedly VPNs too. I may opt for that 1 month free trial to check it out. Let's see.
My experience as a Jio mobile subscriber tells me support will probably not be the best either. Airtel and TPBB are really good in comparison.

 

[Yatch]

@Chip I thought you stayed in Kharadi.

Would they setting up their junction boxes on street light poles and have overhead hanging cables running to individual flats, or connection boxes would be on terrace of the buildings and fibre cable would be passed through internal ducts in the building?

I stay in an individual apartment and not in a gated society. The Fiber cuts by building owners are a regular nuisance here. Jio's main fibre cable was cut by my neighbour (was passing over his terrace) since one month, and Jio still hasn't fixed it, and probably they won't. They might be waiting for all customers to unsubscribe and stop serving this area altogether. Fiber cuts are a headache for them, so they prefer proper gated societies. They have similar gripes in Sainath nagar.