I think this can happen with any company. I experienced this with BB, three times. The drivers were a bit inexperienced about the area and there were barricades at unexpected places. But what I loved the most about JioMart is the delivery bag. Pretty high quality. Malls charge separately for these bags.
@igloo I gave it a try because I wanted 1.2 KGs cornflakes, which was available only on JioMart.
Mostly we won't have a pleasant experience with reliance but in this case jiomart seems to be rushed to cash on the current situation.
Service may improve in coming months as they're serious about e-commerce.
I can see the order details now in my account. It says expected delivery by 28th May (which was told to me when placing the order).
And some message is seen saying 'Refund Initiated' similar to @Samuel
My order was delivered the next day. I was skeptical earlier, But they were prompt. I am from chennai. Between refund was initiated for delivery charges, I paid 25 for delivery they initiated refund of it. Don't know why
Just received my order. I had ordered items worth Rs. 1150. Only items worth Rs. 230 were delivered.
Some people here have had a good experience. But it definitely does not seem to be up to the mark in my area. Many neighbors also haven't received the order yet.
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