So people, I have been with reliance for some time now with my plan being the 2 Mbps one, the one you pay around 700 for and has no FUP, it sure was a killer deal. I had been using my broadband peacefully, until i decided to upgrade to thunder 1099 due to large downloads for compiling and other stuff. Anyway I went through shit tons of problems in the process, but i finally got a message confirming the upgrade had been done, yay !!! right ?, hell no !!
So after the upgrade the next day, very excited, I went for a speed test, and behold, blazing fast speed of 140 kbps maxing to 220 kbps, the exact same goddamn speed I was getting all this time. One thing they did was to increase the upload speed to around 60 kbps, not what the hell was going on ? so i wait a few days and email reliance about the problem, and they reply me with automated message that'll we'll do stuff in 24 hours, 3 days now I send them email again, aggressive this time, and shit another automated crap they throw at me, with 24 hours now replaced by very soon !
Below is the image of huge router they provided me, which they refused to change after me requesting to do so.
Source
So after the upgrade the next day, very excited, I went for a speed test, and behold, blazing fast speed of 140 kbps maxing to 220 kbps, the exact same goddamn speed I was getting all this time. One thing they did was to increase the upload speed to around 60 kbps, not what the hell was going on ? so i wait a few days and email reliance about the problem, and they reply me with automated message that'll we'll do stuff in 24 hours, 3 days now I send them email again, aggressive this time, and shit another automated crap they throw at me, with 24 hours now replaced by very soon !
Below is the image of huge router they provided me, which they refused to change after me requesting to do so.
Source
i have sent an email again, I'll call if they still did'nt gave a shit