Retrieving forgotten phone number of Reliance dongle

Well, I took it to the Reliance store, and they said that the modem MEID was not present in their database, and hence they had no way of retrieving the number. Then I asked if they could convert it to a new number, and they said that was not possible. Then I asked them to unlock it from their network, and they said they could not do that either. I asked for a refund on the cost of the modem, since it could not be used at all, and they said they could not do that also. I made a scene in the store, but could not get anything done. Bunch of chutiyas.

I have been trying to unlock the modem, so that I can use it with some other network. The SIM tray has been removed by them, so I will have to weld on a new one. But I have been unsuccessful at unlocking the modem or flashing on a new firmware. Any help will be appreciated.
 
2737. Check out gsm hosting. Should have a guide.

Also, I find it hard to believe that the sim/ruim tray has been removed
 
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